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Heartland Dental

Dental Office Assistant

Heartland Dental, Florida, New York, United States

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Business Assistant role at Miramar Parkway Dental Care, a Heartland Dental supported office.

Schedule: Tuesday 9:00 am‑7:00 pm, Wednesday 8:00 am‑5:00 pm, Thursday 8:00 am‑6:00 pm, Friday 8:00 am‑4:00 pm.

More About The Role

Greet and welcome patients as they enter the office to create a great first impression.

Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.

Utilize Dentrix for patient scheduling and records.

Schedule and confirm appointments for multiple providers in the office.

File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.

Post insurance and patient payments and process accounts receivables.

Review treatment plan fees and payment options with patients.

Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

What You’ll Gain

Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and paid time off.

Front‑loaded education and training, providing the opportunity to develop to your full potential.

A secure company with 20+ years of industry‑leading experience that offers a stable career with unlimited growth potential.

Access to on‑demand Daily Pay.

Team

Join a 12‑person team that thrives on collaboration, communication, and community.

Minimum Qualifications

Experience working in a fast‑paced and customer‑centric environment.

Excellent communication and organizational skills.

Regular HIPAA training required; ability to protect PHI and maintain data safeguards.

Preferred Experience

1+ years of experience in a dental or medical setting.

1+ years of experience with insurance billing and accounts receivable.

Experience using Dentrix or other dental software.

Physical Requirements

Ability to perform essential duties satisfactorily with or without reasonable accommodation.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Availability to attend virtual or in‑person training sessions periodically throughout the year.

TB test required for all new hires in dental office positions (except FL & TN).

Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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