Institute for Child & Family Health, Inc.
Cayuga Centers
is hiring immediately for
Case Manager for the UC‑TFC Program
Earn:
$30.00 - $31.00/hour
Location:
New York City, NY
About Cayuga Centers:
Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We embrace diversity, equity, inclusion, and belonging. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About the Program and Case Manager Position The Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services. The Case Manager acts as the centralized point of contact for all UC in ORR custody who have been placed in Cayuga Centers’ Transitional Foster Care (TFC). The primary role of the Case Manager is to ensure that each UC is safe and cared for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible.
Responsibilities
Ensure safety for all youth within each foster home
Manage a high turnover caseload depending on incoming placements and releases
Coordinate initial intake for each youth
Manage the reunification process for each youth
Keep information updated in the UC Portal
Coordinate and handle an estimated caseload of 8‑12 youth at any given time
Schedule and confirm each youth has an initial medical evaluation within forty‑eight hours of arrival with the Family Nurse Practitioner
Coordinate and assist the clinician to ensure the admission assessment and family tree are completed within three days of arrival
Coordinate and assist clinician to ensure the psychosocial summary and Individualized Service Plan (ISP) are completed within seven days of arrival
Ensure all assessments, Significant Incident Reports (SIR), team case notes, and foster family daily reports are current in the hardcopy file, electronic file, and UC Portal
Coordinate each case with the clinician and GDIT Case Coordinator to review progress, concerns, and make recommendations on release
Coordinate the discharge and release of children to their sponsor
Ensure each youth is enrolled and attending school
Respond to client emergencies within or outside work hours
Responsible for chart audits
Assist in other programs, if requested, to maintain a full caseload, assist fellow staff/families, and complete other projects and duties as assigned by the immediate supervisor, program leadership, or Chief Executive Officer
Required Experience
Bachelor’s degree in relevant behavioral/social sciences field required; Master’s preferred
1 to 3 years of progressive experience in case management preferred
Child welfare experience and professional licensure strongly preferred
Ability to work in a fast‑paced environment
Strong skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to work well with people from many cultures including recent immigrants, non‑English speakers, and LGBTQ children
Bilingual – English & Haitian Creole or English & Spanish required. All agency documents and records are in English, so English writing proficiency is required
Valid NYS Driver’s License preferred
Physical Requirements
Computer work requires sitting at a desk for long periods of time
Must be able to lift up to 30 pounds
Time driving and/or taking public transportation to conduct client and family visits
Schedule (Non‑Exempt)
Regular hours vary depending on program needs; must be flexible to meet program needs
Must be available to work afternoons, evenings, and weekends as required
Why Cayuga Centers?
Certified Great Place to Work®
COA Accredited
Implement best practices and evidence‑based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint
Benefits
120 hours of vacation
10 holidays, 3 personal days, medical appointment time
Public Service Loan Forgiveness eligible employer
Medical, dental, and vision insurance
Pet and legal insurance
Employee Assistance Program
FSA, transit, and parking savings accounts
Supplemental life insurance, critical illness, and enhanced short‑term disability benefits
401(k) match
Corporate discounts program
Sick leave pool
Identity protection
#J-18808-Ljbffr
is hiring immediately for
Case Manager for the UC‑TFC Program
Earn:
$30.00 - $31.00/hour
Location:
New York City, NY
About Cayuga Centers:
Cayuga Centers is an accredited non‑profit, human services agency dedicated to family support and preservation, trauma‑informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high‑quality and innovative services to individuals, children, youth and families. We embrace diversity, equity, inclusion, and belonging. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.
Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style/texture, religion, national origin, citizenship status, sex, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and/or local laws.
About the Program and Case Manager Position The Transitional Foster Care Program for Unaccompanied Children (UC), overseen by the Office of Refugee Resettlement (ORR), ensures the well‑being and safety of unaccompanied children (ages 0‑17) who cross the US border without an adult. Unlike traditional congregate care settings, our approach involves placing unaccompanied children in foster homes while diligently searching for and assessing potential sponsors identified in the US. During their stay with us, we provide medical care, case management, engaging life skills classes, and essential mental health services. The Case Manager acts as the centralized point of contact for all UC in ORR custody who have been placed in Cayuga Centers’ Transitional Foster Care (TFC). The primary role of the Case Manager is to ensure that each UC is safe and cared for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible.
Responsibilities
Ensure safety for all youth within each foster home
Manage a high turnover caseload depending on incoming placements and releases
Coordinate initial intake for each youth
Manage the reunification process for each youth
Keep information updated in the UC Portal
Coordinate and handle an estimated caseload of 8‑12 youth at any given time
Schedule and confirm each youth has an initial medical evaluation within forty‑eight hours of arrival with the Family Nurse Practitioner
Coordinate and assist the clinician to ensure the admission assessment and family tree are completed within three days of arrival
Coordinate and assist clinician to ensure the psychosocial summary and Individualized Service Plan (ISP) are completed within seven days of arrival
Ensure all assessments, Significant Incident Reports (SIR), team case notes, and foster family daily reports are current in the hardcopy file, electronic file, and UC Portal
Coordinate each case with the clinician and GDIT Case Coordinator to review progress, concerns, and make recommendations on release
Coordinate the discharge and release of children to their sponsor
Ensure each youth is enrolled and attending school
Respond to client emergencies within or outside work hours
Responsible for chart audits
Assist in other programs, if requested, to maintain a full caseload, assist fellow staff/families, and complete other projects and duties as assigned by the immediate supervisor, program leadership, or Chief Executive Officer
Required Experience
Bachelor’s degree in relevant behavioral/social sciences field required; Master’s preferred
1 to 3 years of progressive experience in case management preferred
Child welfare experience and professional licensure strongly preferred
Ability to work in a fast‑paced environment
Strong skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Ability to work well with people from many cultures including recent immigrants, non‑English speakers, and LGBTQ children
Bilingual – English & Haitian Creole or English & Spanish required. All agency documents and records are in English, so English writing proficiency is required
Valid NYS Driver’s License preferred
Physical Requirements
Computer work requires sitting at a desk for long periods of time
Must be able to lift up to 30 pounds
Time driving and/or taking public transportation to conduct client and family visits
Schedule (Non‑Exempt)
Regular hours vary depending on program needs; must be flexible to meet program needs
Must be available to work afternoons, evenings, and weekends as required
Why Cayuga Centers?
Certified Great Place to Work®
COA Accredited
Implement best practices and evidence‑based interventions
Committed to employee professional development and advancement
We embrace change, innovation, and opportunities
Our diverse workforce acts and leads with human sensitivity and respect
Large and growing national footprint
Benefits
120 hours of vacation
10 holidays, 3 personal days, medical appointment time
Public Service Loan Forgiveness eligible employer
Medical, dental, and vision insurance
Pet and legal insurance
Employee Assistance Program
FSA, transit, and parking savings accounts
Supplemental life insurance, critical illness, and enhanced short‑term disability benefits
401(k) match
Corporate discounts program
Sick leave pool
Identity protection
#J-18808-Ljbffr