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State of Tennessee

DCS CASE MANAGER 3 - 12262025-73966

State of Tennessee, Nashville, Tennessee, United States

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DCS CASE MANAGER 3 – 12262025-73966 State of Tennessee – Huntsville, TN – Department of Children’s Services, Child and Family Management Division, Scott County.

Job Information

Opening Date/Time: 12/26/2025 12:00AM Central Time

Closing Date/Time: 01/01/2026 11:59PM Central Time

Salary (Monthly): $4,178.00 – $6,245.00

Salary (Annually): $50,136.00 – $74,940.00

Job Type: Full‑Time

Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor’s degree and two years of full‑time professional work providing child welfare services including, but not limited to, child case management, counseling, or volunteer coordination for a children’s service program.

Must be at least twenty‑one (21) years of age on the date of application.

Be a citizen of the United States.

Possess a valid driver’s license prior to and during employment.

Have a good moral character, as determined by investigation.

Complete a criminal history disclosure form in a manner approved by the appointing authority.

Have no conviction for a felony.

Agree to release all records involving their criminal history to the appointment authority.

Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.

Submit to and pass a pre‑employment screening test for use of illegal drugs.

Overview This classification is responsible for professional case management work of considerable difficulty and lead work of routine difficulty; and performs related work as required. This is the lead level class in the DCS Case Manager job series. An employee in this class is responsible for leading and training subordinates in the performance of case management work for children under the State’s supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 2* in that an incumbent of the latter performs working level case management work. This class differs from DCS Case Manager 4 in that an incumbent of the latter performs supervisory work over an entire case management team or single/small in an institutional setting.

Responsibilities

Serve as a mentor for less‑experienced case management staff by providing guidance and suggestions for difficult/multi‑faceted cases. Participate in multidisciplinary teams including Child Protective Services Investigative Team, Foster Care Review Board, Community Advisory Board.

Determine if abuse or neglect has occurred; identify the abuser; assess risk or harm; develop safety plan; make recommendations regarding permanency; monitor adoptive and foster families; recruit foster parents; conduct home visits; coordinate visitation.

Maintain documentation for case files and other required documentation; prepare for, participate, and testify in court proceedings.

Conduct interviews with alleged child victims, reporting parties, families, and collateral contacts; gather needed records; administer drug screens; conduct required assessments of homes; conduct face‑to‑face visits with children and families.

Work flexible hours including weekends, holidays, and after hours; schedule appointments, meetings, and visitations; transport children safely; assist children awaiting placement.

Communicate effectively and timely with others; build trustful relationships; encourage clients to overcome barriers; explain parental rights; respond promptly to families, providers, co‑workers, and supervisors.

Convene and identify members for Child and Family Team Meetings; develop action steps and goals to be accomplished by the Team.

Works within communities by making referrals to service providers; collaborate with law enforcement and multidisciplinary teams; train foster parents, adoptive parents, and community.

Competencies

Decision Quality

Action Oriented

Customer Focus

Manages Conflict

Communicates Effectively

Knowledge

Clerical

Customer and Personal Service

Skills

Time Management

Active Learning and Listening

Complex Problem Solving

Abilities

Written Comprehension

Deductive Reasoning

Inductive Reasoning

Tools & Equipment

Electronic Devices

Computers

Motor Vehicles

TN Driver Standards

A valid driver’s license.

For the past five years, no record of driving under the influence (DUI), reckless driving, license suspension for moving violations, or more than four moving violations.

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Other

Industries Government Administration

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