NovaCare Rehabilitation
Patient Service Specialist
Location: 1712 Holton Rd Suite B, Muskegon, MI 49445
Employment type: Full-time
Schedule: Weekdays
Compensation: $17.00 – $19.00 per hour
Overview When patients enter our outpatient physical therapy center we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Benefits
Start Strong – Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company‑matching 401(k) retirement plan as well as life and disability protection
Go Anywhere with Us – 1900 centers in 39 states offering internal movement opportunities
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Qualifications Minimum:
High School Diploma or GED
1 Year of Front Desk Experience
Health Care Experience
Preferred:
Insurance Verification Experience
Seniority level: Entry level
Equal Opportunity Employer: Disabled, Veterans, all qualified applicants are encouraged to apply.
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Employment type: Full-time
Schedule: Weekdays
Compensation: $17.00 – $19.00 per hour
Overview When patients enter our outpatient physical therapy center we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Benefits
Start Strong – Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work‑life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company‑matching 401(k) retirement plan as well as life and disability protection
Go Anywhere with Us – 1900 centers in 39 states offering internal movement opportunities
Responsibilities
Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out.
Schedule patient appointments in person and via phone.
Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.
Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
Qualifications Minimum:
High School Diploma or GED
1 Year of Front Desk Experience
Health Care Experience
Preferred:
Insurance Verification Experience
Seniority level: Entry level
Equal Opportunity Employer: Disabled, Veterans, all qualified applicants are encouraged to apply.
#J-18808-Ljbffr