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OCD Anxiety Centers

Behavioral Health Technician

OCD Anxiety Centers, Richardson, Texas, United States, 75080

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Behavioral Health Technician at OCD Anxiety Centers

Employer OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are evidence‑based, staying up to date with scientific research and regularly attending international training to keep us at our very best.

Schedule & Hours

Evening Hours: Requires evenings.

In‑Person, Monday to Friday from 11:00 am – 8:00 pm.

Benefits

Competitive base salary

401(k) match

Medical/dental/vision core benefits, with company contribution to medical benefit for employee

Company‑paid employee life insurance

Voluntary benefits

Paid time off: 15 days of "Paid Time Off", 5 days of "Sick Time", and 9 days of "Company Holiday" pay

Paid specialized ongoing training to strengthen your skills, experiences, and connections that will help advance your career

The Purpose of Your Role The Behavioral Health Technician focuses on learning, creating a positive culture, and productively engaging with the team. They support and ensure clients function safely, effectively, and efficiently while promoting the best quality and output standards. The Behavioral Health Technician collaborates with their team and Behavioral Health Technician Supervisor to ensure maintenance or treatment fidelity, company policy, procedures, and client satisfaction is met to standards.

Key Performance Indicators (KPIs)

Zero documentation errors on a weekly basis

Average Facility Audit Score 90%

5‑7 hours per day of active facilitation/support on treatment floor

Master of BHT competencies within 30‑60 days of employment

Live the OCD Anxiety Centers values by being an example of positivity, optimism, growth and change within your community of peers

Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfaction

Competencies

Demonstrate understanding of the client level system, disorder modules (OCD, BDD, GAD, SAD, Panic, Trauma, and Modules outlined in the Facilitator's guide for DBT and Specialty Skills)

Demonstrate understanding of the EMR system, how to chart, create notes, outcome measures, upload documents etc.

Demonstrate understanding of youth clients core concepts, youth safety, parent and family participation, development etc.

Demonstrate ability to effectively facilitate Exposure Groups, DBT Groups, and Specialty Skills Groups, by passing off on each Competency Evaluation Form

Demonstrate understanding of systematic issues that may be arising that could impact the flow of the floor

Demonstrate proper techniques for de‑escalation, crisis intervention and behavior management

Demonstrate understanding of the guidelines, and responsibilities of a controlled‑use key holder, and be able properly manage the red cart items on and off the floor

Demonstrate understanding of how to use kindles when facilitating a group, and how to properly manage the inventory of kindles on and off the floor

Demonstrate understanding of the IOP policies for clients outlined in the new client paperwork and the ability to properly address concerns regarding the attendance policy

Demonstrate how we provide telehealth through Google Meet, when it is appropriate for a client to use telehealth, and how to properly run exposures through telehealth

Demonstrate understanding when to access a client's general note and when to appropriately write in a client's general note

Demonstrate ability to promptly notify the therapist of any behavioral, safety, or attendance issues

Demonstrate how and when to use a coping script to support clients with exposures

Demonstrate the appropriate time to run exposures in the community and the process the client must follow

Demonstrate how to access, administer and encourage clients to take the weekly survey

Demonstrate ability to store, audit, and dispose of food exposure items properly

Responsibilities

Actively engages clients through clinical interactions, including assisting clients with developing skills and clinical interventions

Provides high standards of helpful, professional, and caring treatment to all clients by maintaining consistently effective client interactions

Provides validation in a warm, safe environment and keeps clients motivated to work through distress and eliminate neutralizing behaviors

Facilitates groups within the IOP and helps maintain a professional environment for clients, including collecting homework, clinical documentation, and providing feedback to primary therapists

Monitors the clients’ daily activities, including implementing the treatment plan

Effectively manages business resources to maximize benefits for our clients, employees, and the organization

Plans, organizes, and implements lesson plans for group settings

Maintains all written documentation such as progress notes, group therapy notes, etc.

Masters de‑escalation techniques and crisis management

Encourages team engagement and loyalty by effective employee interactions that promote cooperation, trust, and respect

Expands knowledge and skills through supervision and oversight provided by appropriate licensed clinical staff

Maintains client satisfaction by developing and practicing OCD Anxiety Center’s values and associated behaviors

Integrates OCD Anxiety Center’s mission in all activities, interactions, and decision‑making processes

Adheres to all company policies and procedures

Presents self in a professional manner

Maintains a safe and clean environment

Other duties as assigned

The Skills and Expertise You Have

Some college or experience in a related field

Ability to think critically

Willingness to work as a team to meet the needs of the business

Proficient knowledge of computers, including Google Docs, Sheets and other computer software

Accurate and efficient electronic data entry

Must be punctual and maintain excellent attendance

Organized, detail‑oriented, takes initiative, and completes job responsibilities independently

Multitask, problem‑solve, interpersonal skills, and strong written and verbal communication skills

Thrives in a changing work environment including inside, outside, and a noise level

Physical demands of the job will include sitting at desk or table for extended periods, bending, lifting, and walking

Preferred Qualifications

Bachelor’s degree or equivalent experience in a related field

OCD, anxiety, trauma experience

Disclaimer OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice.

Equal Employment Opportunity Commission (EEOC) Statement OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.

Learn More https://www.ocdanxietycenters.com/about-us/

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Strategy/Planning and Information Technology

Industry: Mental Health Care

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