New York City Criminal Justice Agency
Join to apply for the
Case Manager
role at
New York City Criminal Justice Agency .
About CJA
The New York City Criminal Justice Agency (CJA) is a not‑for‑profit service and research organization in partnership with the New York City Mayor’s Office of Criminal Justice. It is the city’s main pretrial services agency, combining operations, pilot projects, and research under one roof, serving over 100,000 persons arrested annually in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week in all five boroughs, employing over 300 employees citywide.
Program Summary CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors and who present a substantial likelihood of detention, but who are at risk of failing to appear if released on recognizance. The program operates during day and night court, screens targeted defendants for release, and requires specific conditions including face‑to‑face and telephone contact, participation in a screening protocol for substance abuse and mental health issues, and agreement to program monitoring and reporting of non‑compliance, re‑arrests and scheduled court appearances.
Position Summary Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the
Case Manager
is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background. The Case Manager works on a team serving both youth and adult clients (ages 16 years and older) and is responsible for building relationships with participants and their support systems, coaching and connecting people with resources such as education, employment programs, career assessments, job readiness and other opportunities aligned with their goals.
Primary Responsibilities
Client Needs Assessments
Conduct the intake/assessment interview to identify participants’ immediate needs, including risk factors for recidivism.
Assess mental health and substance abuse problems and make outside referrals as appropriate.
Work with people to explore interests and create plans to take steps toward meeting goals.
Assess school and/or job readiness and connect young participants to quality school and job programming, vocational training, technical skills classes or other certification programs and peer support services based on their personal interests and goals.
Verify participant contact information and age‑appropriate activities and responsibilities to assign to participants at a designated level of supervision.
Client Engagement
Build relationships with program participants ages 16 years and older.
Identify and collaborate with support systems such as guardians and significant others in the participant’s life.
Review the conditions of release, program agreement, and consents for disclosure with participants.
Maintain face‑to‑face and telephone contact, monitor re‑arrests, and prepare on‑calendar and off‑calendar reports for court.
Utilize cognitive behavioral therapy, including interactive journaling, in applicable sessions.
Run psychoeducational and supportive psychotherapeutic groups for participants ages 16‑24 years.
Motivate participants to engage in voluntary services.
Documentation and Reporting
Update computerized case management appointments to produce periodic reports on participant compliance.
Write formal progress reports for each court date, advocate for graduated sanctions for eligible clients, and maintain all data set reporting requirements in the program’s case management database.
Teamwork and Relationship Building
Maintain professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities.
Appear and advocate in court regarding participants’ compliance as necessary.
Participate in clinical supervision, case conference meetings, staff meetings, and on‑service trainings; identify opportunities for staff development.
Minimum Qualifications
Bachelor’s degree in social work, psychology, sociology, criminal justice, or another related field.
Two (2) years of case management experience, at least one (1) year working with an adolescent population.
Willingness to work evening and weekend hours as operations expand.
Preferred Qualifications
Knowledge of NYC Court Operations.
Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI), or other advocacy program models.
Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals.
Ability to exercise sound and quick judgment.
Excellent communication and writing skills.
Excellent time‑management skills.
Computer literate with the ability to quickly adapt to changing technology.
Bilingual skills preferred (Spanish, Mandarin, Korean, French‑Creole). Other language skills also encouraged.
Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or CASAC in Trainee (CASACT) encouraged.
Note:
This position is expected to operate on a hybrid schedule, with in‑person work four days per week and one remote day. The successful hire must be able to assume responsibilities that are both remote and on‑site, in accordance with CJA policy at the time of hire.
SALARY:
$67,165
Location:
Long Island City or Kew Gardens
Internal applicants must be at least one year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role.
CJA VALUES
Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem‑solving that evaluate different methods and strategies for alternatives to detention.
Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court‑involved people and their families.
Innovation: We value curiosity as a driving force to lead the way in pretrial services, using innovative techniques in research, pilot programs, and engaging justice‑involved communities to execute our mission of reducing unnecessary pretrial detention.
BENEFITS CJA offers a generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks of vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also committed to professional learning and development, offering staff varied opportunities for learning through partnerships and vendor services for web‑based and in‑person professional development training and in‑house job training.
CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations.
The New York City Criminal Justice Agency is an Equal Opportunity Employer
CJA is committed to creating a diverse work environment and is proud to be an equal‑opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
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Case Manager
role at
New York City Criminal Justice Agency .
About CJA
The New York City Criminal Justice Agency (CJA) is a not‑for‑profit service and research organization in partnership with the New York City Mayor’s Office of Criminal Justice. It is the city’s main pretrial services agency, combining operations, pilot projects, and research under one roof, serving over 100,000 persons arrested annually in New York City. CJA’s programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week in all five boroughs, employing over 300 employees citywide.
Program Summary CJA operates a Supervised Release Program in Queens Criminal Court for defendants of all ages who are charged with felonies and misdemeanors and who present a substantial likelihood of detention, but who are at risk of failing to appear if released on recognizance. The program operates during day and night court, screens targeted defendants for release, and requires specific conditions including face‑to‑face and telephone contact, participation in a screening protocol for substance abuse and mental health issues, and agreement to program monitoring and reporting of non‑compliance, re‑arrests and scheduled court appearances.
Position Summary Reporting to the Supervising Clinical Case Manager and under the direction of the Clinical Director, the
Case Manager
is a dynamic, knowledgeable, and experienced individual with a social service, psychology, or clinical background. The Case Manager works on a team serving both youth and adult clients (ages 16 years and older) and is responsible for building relationships with participants and their support systems, coaching and connecting people with resources such as education, employment programs, career assessments, job readiness and other opportunities aligned with their goals.
Primary Responsibilities
Client Needs Assessments
Conduct the intake/assessment interview to identify participants’ immediate needs, including risk factors for recidivism.
Assess mental health and substance abuse problems and make outside referrals as appropriate.
Work with people to explore interests and create plans to take steps toward meeting goals.
Assess school and/or job readiness and connect young participants to quality school and job programming, vocational training, technical skills classes or other certification programs and peer support services based on their personal interests and goals.
Verify participant contact information and age‑appropriate activities and responsibilities to assign to participants at a designated level of supervision.
Client Engagement
Build relationships with program participants ages 16 years and older.
Identify and collaborate with support systems such as guardians and significant others in the participant’s life.
Review the conditions of release, program agreement, and consents for disclosure with participants.
Maintain face‑to‑face and telephone contact, monitor re‑arrests, and prepare on‑calendar and off‑calendar reports for court.
Utilize cognitive behavioral therapy, including interactive journaling, in applicable sessions.
Run psychoeducational and supportive psychotherapeutic groups for participants ages 16‑24 years.
Motivate participants to engage in voluntary services.
Documentation and Reporting
Update computerized case management appointments to produce periodic reports on participant compliance.
Write formal progress reports for each court date, advocate for graduated sanctions for eligible clients, and maintain all data set reporting requirements in the program’s case management database.
Teamwork and Relationship Building
Maintain professional communication with defense attorneys, Assistant District Attorneys, and referral agencies until transfer or completion of reporting responsibilities.
Appear and advocate in court regarding participants’ compliance as necessary.
Participate in clinical supervision, case conference meetings, staff meetings, and on‑service trainings; identify opportunities for staff development.
Minimum Qualifications
Bachelor’s degree in social work, psychology, sociology, criminal justice, or another related field.
Two (2) years of case management experience, at least one (1) year working with an adolescent population.
Willingness to work evening and weekend hours as operations expand.
Preferred Qualifications
Knowledge of NYC Court Operations.
Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI), or other advocacy program models.
Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals.
Ability to exercise sound and quick judgment.
Excellent communication and writing skills.
Excellent time‑management skills.
Computer literate with the ability to quickly adapt to changing technology.
Bilingual skills preferred (Spanish, Mandarin, Korean, French‑Creole). Other language skills also encouraged.
Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or CASAC in Trainee (CASACT) encouraged.
Note:
This position is expected to operate on a hybrid schedule, with in‑person work four days per week and one remote day. The successful hire must be able to assume responsibilities that are both remote and on‑site, in accordance with CJA policy at the time of hire.
SALARY:
$67,165
Location:
Long Island City or Kew Gardens
Internal applicants must be at least one year in their current role and in good standing (no disciplinary action within the last 90 days) to be eligible for this role.
CJA VALUES
Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem‑solving that evaluate different methods and strategies for alternatives to detention.
Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court‑involved people and their families.
Innovation: We value curiosity as a driving force to lead the way in pretrial services, using innovative techniques in research, pilot programs, and engaging justice‑involved communities to execute our mission of reducing unnecessary pretrial detention.
BENEFITS CJA offers a generous benefit plan including health, dental and vision insurance, a comprehensive mental health and wellness (EAP) plan, four weeks of vacation, paid holidays and a retirement plan with employer matching contributions. CJA is also committed to professional learning and development, offering staff varied opportunities for learning through partnerships and vendor services for web‑based and in‑person professional development training and in‑house job training.
CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations.
The New York City Criminal Justice Agency is an Equal Opportunity Employer
CJA is committed to creating a diverse work environment and is proud to be an equal‑opportunity employer. We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
#J-18808-Ljbffr