Logo
Hyatt Hotels Corporation

Maitre’D – Sushi by Scratch Restaurant at Grand Hyatt Deer Valley

Hyatt Hotels Corporation, Park City, Utah, United States, 84060

Save Job

Close Inclusive Collection Job Postings Notification

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. "

Maitre’D – Sushi by Scratch Restaurant at Grand Hyatt Deer Valley Grand Hyatt Grand Hyatt Deer Valley US - UT - Park City

Bars/Restaurants/Outlets

Department Head/Manager

Full-time

Yearly US Dollar (USD) pay basis

Summary The

Grand Hyatt Deer Valley Hotel

is in the famed Deer Valley ski resort and approximately 40 minutes from the Salt Lake City International Airport. The Grand Hyatt Deer Valley Hotel is part of a new development, planned to incorporate 17 ski lifts, ±1,600 residential units, 8 hotels with a total of ±1,350 rooms, ±250,000 square feet of conference and retail space, and one of the largest “ski beaches” in the world.

The Grand Hyatt is comprised of 436 luxury accommodations including 381 guest rooms and 55 residential units with approximately 30,000 square feet of versatile indoor meeting space, lobby level 3-meal restaurant and bar, signature bar, pool/après ski bar and grill, coffee bistro, large outdoor event terrace, pool and 3 whirlpools, kids club, and fitness area.

Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We are seeking an experienced and polished

Maitre’d

to oversee all front‑of‑house guest service for Sushi by Scratch, a high‑end omakase concept located within Grand Hyatt Deer Valley. This role is responsible for managing reservations, guiding the overall dining experience, and supporting the Bar Program as needed.

Responsibilities

Coordinating and Managing Reservations

Answering the Phone, Emails, and Text Messages from Guests

Manage and Train other FOH Staff on Hosting and Canapé Service

Assist with the Bar Service Program, as scheduling needs require

Greet and Welcome Guests, ensuring a High Standard of Hospitality

Coordinate with the Chef and FOH Staff to Ensure Timely and Efficient Service

Handle Guest’s Feedback, Resolving them in a Professional Manner

Maintain an Updated Knowledge of the Menu, Beverage List, and Specials

Manage VIP Guests and Special Events to Ensure an Exceptional Experience

Organize and Supervise Shifts

Ensure Compliance with Sanitation and Safety Regulations

Promote the Brand in the Local Community through Word-of-Mouth and Restaurant Events

Foster a Collaborative Spirit by Supporting your Colleagues

Interact with Guests and Team Members with Warmth and Professionalism

Ensure Thoughtfulness, Accuracy, and Precision in All Aspects of Service

Qualifications

Minimum of 2 years of experience as a Maitre’d or in a similar role in Hospitality

Priority will be given to candidates with Bartending experience

Passion for Hospitality and the ability to provide exceptional service and create lasting memories for our guests

Warm and Professional communication and leadership skills

Are a reliable, flexible team player willing to learn and adapt to new situations

Have open FULL TIME availability to work nights and weekends, including Holidays

Our family is always growing. Want to be in the know?

#J-18808-Ljbffr