Flow Control Group
Credit & Collections Analyst
Flow Control Group, Charlotte, North Carolina, United States, 28245
Posted Monday, December 22, 2025 at 5:00 AM
Company:
Flow Control Group
About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service. At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.
We are seeking a highly motivated and detail-oriented
Credit and Collections Analyst
to join our team in our
Charlotte, NC
office. This is a permanent, full-time position reporting directly to the
Supervisor of Credit and Collections . The ideal candidate will be a strong team player who can effectively manage and prioritize multiple responsibilities while maintaining a focus on delivering results.
Essential Duties and Responsibilities:
Review and perform collections for an assigned portfolio of customer accounts
Proactively follow up on high-value invoices via phone and email in alignment with team collection strategies to ensure timely payment
Investigate and follow up on past due accounts to determine root causes
Identify and implement strategies to improve customers’ DSO (Days Sales Outstanding) and reduce payment cycles
Maintain accurate records, collection notes, and customer information in the
Prophet 21 (P21)
system
Email monthly statements to customers within the assigned portfolio
Review sales orders placed on credit hold and evaluate risk
Assess payment history to determine credit hold status or credit limit adjustments
Investigate and resolve unauthorized deductions in collaboration with the sales branch
Establish repayment plans for delinquent accounts within policy guidelines
Process customer credit card payments as required
Develop and maintain strong partnerships with internal teams, including Sales, Cash Application, and Billing
Build and nurture relationships with external customers, ensuring timely and professional communication
Education and Experience Requirements:
Bachelor’s degree
in Finance, Business Administration, or a related field
3 to 5 years
of experience in
B2B collections
Proficiency in
Microsoft Office , with strong skills in
Microsoft Excel
Experience with
Prophet 21 (P21)
software is strongly preferred
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to work independently and within a team
Capable of managing multiple tasks and priorities in a fast-paced environment
Customer-focused with a proactive approach to issue resolution
This is an excellent opportunity for a finance professional looking to grow their career with a stable and supportive organization. If you are passionate about credit and collections and enjoy building relationships both internally and externally, we encourage you to apply.
Why Build a Career with Us? Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training:FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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Company:
Flow Control Group
About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service. At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.
We are seeking a highly motivated and detail-oriented
Credit and Collections Analyst
to join our team in our
Charlotte, NC
office. This is a permanent, full-time position reporting directly to the
Supervisor of Credit and Collections . The ideal candidate will be a strong team player who can effectively manage and prioritize multiple responsibilities while maintaining a focus on delivering results.
Essential Duties and Responsibilities:
Review and perform collections for an assigned portfolio of customer accounts
Proactively follow up on high-value invoices via phone and email in alignment with team collection strategies to ensure timely payment
Investigate and follow up on past due accounts to determine root causes
Identify and implement strategies to improve customers’ DSO (Days Sales Outstanding) and reduce payment cycles
Maintain accurate records, collection notes, and customer information in the
Prophet 21 (P21)
system
Email monthly statements to customers within the assigned portfolio
Review sales orders placed on credit hold and evaluate risk
Assess payment history to determine credit hold status or credit limit adjustments
Investigate and resolve unauthorized deductions in collaboration with the sales branch
Establish repayment plans for delinquent accounts within policy guidelines
Process customer credit card payments as required
Develop and maintain strong partnerships with internal teams, including Sales, Cash Application, and Billing
Build and nurture relationships with external customers, ensuring timely and professional communication
Education and Experience Requirements:
Bachelor’s degree
in Finance, Business Administration, or a related field
3 to 5 years
of experience in
B2B collections
Proficiency in
Microsoft Office , with strong skills in
Microsoft Excel
Experience with
Prophet 21 (P21)
software is strongly preferred
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Ability to work independently and within a team
Capable of managing multiple tasks and priorities in a fast-paced environment
Customer-focused with a proactive approach to issue resolution
This is an excellent opportunity for a finance professional looking to grow their career with a stable and supportive organization. If you are passionate about credit and collections and enjoy building relationships both internally and externally, we encourage you to apply.
Why Build a Career with Us? Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave. Training:FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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