Inchcape Shipping Services
USA - Boarding Agent, Maritime Ship Agent
Inchcape Shipping Services, Houston, Texas, United States, 77246
Business Need / Purpose of Role:
The Operations Representative (Boarding Agent) reporting to the Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. The Operations Representative performs office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals.
Knowledge, Skills, and Abilities
Foundational knowledgeof Port Operations and Port Agency services.
Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven.
Attention to detail with a high level of accuracy.
Excellent customer service and communication skills, including strong verbal and listening skills.
Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.
Education, Qualifications, Certifications, and Licenses Education/Experience:
High School diploma or GED equivalent required.
Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred
Prior experience in marine agency field desired, but not required.
Transitioning military personnel and veterans are encouraged to apply.
Eligibility to work in the US.
Licenses
Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid non-expired state drivers' license, and vehicle insurance coverage.
Once selected for employment, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic
Why Inchcape Shipping Services? We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.
What you’ll get:
Generous time off and paid holidays: Three weeks’ vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays
Paid parental leave
Employee Assistance Program (EAP)
Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
Career growth and opportunities for promotions. We develop and hire from within!
Compensation range is $55,000 and up depending upon experience. You may also be eligible for bonuses and other benefits.
Plus, much more!
We have you covered for anything life could throw your way.
Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.
Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are.
Who you’re are is who we are.
Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email HR.NAMrecruiting@iss-shipping.com describing the accommodation.
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Knowledge, Skills, and Abilities
Foundational knowledgeof Port Operations and Port Agency services.
Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven.
Attention to detail with a high level of accuracy.
Excellent customer service and communication skills, including strong verbal and listening skills.
Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.
Education, Qualifications, Certifications, and Licenses Education/Experience:
High School diploma or GED equivalent required.
Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred
Prior experience in marine agency field desired, but not required.
Transitioning military personnel and veterans are encouraged to apply.
Eligibility to work in the US.
Licenses
Agents are expected to travel around specific port/terminal locations and surrounding areas and must possess their own reliable transportation, a valid non-expired state drivers' license, and vehicle insurance coverage.
Once selected for employment, federal regulations require that the applicant must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment. For further program information, visit: https://www.tsa.gov/for-industry/twic
Why Inchcape Shipping Services? We believe in building a diverse and high performing workforce, that works together to provide our partners with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realize the value of the diversity of our people and know that their unique experiences, skills, and passions – strengthens the organization, stimulates creativity, and promotes the exchange of ideas – helping you to build a rich and rewarding career.
What you’ll get:
Generous time off and paid holidays: Three weeks’ vacation (immediately upon date of hire), 10 days Personal/Sick time, 12 paid holidays
Paid parental leave
Employee Assistance Program (EAP)
Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
Career growth and opportunities for promotions. We develop and hire from within!
Compensation range is $55,000 and up depending upon experience. You may also be eligible for bonuses and other benefits.
Plus, much more!
We have you covered for anything life could throw your way.
Deciding where you want to work is an important decision. Choosing a company that support your professional and personal goals is essential. Inchcape provides the resources, culture, and leadership you need to be successful, to build something you’re proud of, and take advantage of all the future holds.
Follow us on LinkedIn, Facebook, Instagram, and X to meet our employees and see what makes us who we are.
Who you’re are is who we are.
Inchcape is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Inchcape encourages applicants of all ages. As part of this commitment, Inchcape will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email HR.NAMrecruiting@iss-shipping.com describing the accommodation.
#J-18808-Ljbffr