Batteries Plus
Merchandise Manager – Device Repair & Accessories
Batteries Plus, Slab City, Wisconsin, United States
Merchandise Manager - Device Repair & Accessories
The Merchandise Manager is responsible for driving financial performance, assortment strategy, and competitive positioning for assigned product categories across in‑store and digital channels, with a
primary focus on the core phone screen repair business and the expansion of phone and laptop assortments . This role supports the development and execution of category strategies, pricing models, vendor partnerships, and new product introductions while collaborating cross‑functionally to optimize DR, improve execution, and enhance the customer and franchisee experience.
This position plays a critical role in ensuring Batteries Plus remains a trusted destination for device repair and related products by aligning merchandising decisions with market trends, operational realities, and customer needs.
What You’ll Do
Develop and execute category strategies for
phone screen repair, phone accessories, and laptop‑related assortments
that support financial targets, growth initiatives, and customer experience goals
Own assortment planning for assigned categories, including
expansion of phone and laptop offerings , SKU rationalization, and product lifecycle management
Analyze category performance using key metrics such as sales, margin, inventory turns, GMROI, and
DR‑related indicators
to drive continuous improvement
Partner cross‑functionally to
optimize DR , addressing product quality, vendor performance, repair success rates, and return drivers
Conduct market, customer, and competitive analysis to identify trends, innovation opportunities, and gaps within the device repair and accessory space
Support pricing, promotional, and forecasting strategies in collaboration with Demand Planning, Marketing, and Sales teams
Collaborate closely with Sourcing to manage vendor relationships, negotiations, cost structures, and product quality standards
Ensure accuracy and consistency of product information, repair compatibility, and merchandising execution across in‑store and digital channels
Partner with Store Operations, Training, E‑Commerce, and Marketing to ensure new products, repairs, and initiatives are executed effectively at the store level
What We’re Looking For
Bachelor’s degree in Business Administration, Merchandising, Marketing, or a related field
Minimum of 3 years of experience in merchandising, category management, product management, or retail planning
Experience supporting
technical, repair‑based, or device‑related product categories
is strongly preferred
Strong analytical and problem‑solving skills with the ability to translate data into actionable insights
Proficiency in Microsoft Office and/or Google Workspace; advanced Excel or Google Sheets skills preferred
Experience with data visualization or BI tools (e.g., Looker) is a plus
Strong communication and collaboration skills across multiple cross‑functional teams
Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment
Why Batteries Plus Join a company that powers people’s lives every day. At Batteries Plus, you’ll be part of a collaborative, fast‑paced team that supports franchise partners nationwide. We offer competitive pay, comprehensive benefits, and opportunities to grow while working on impactful categories at the core of our business.
Apply Today Bring your merchandising expertise, analytical mindset, and passion for driving results to Batteries Plus. Help shape the future of our
phone screen repair and device accessory business
while delivering value to customers and franchise partners.
EEOC Statement Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non‑merit based factors, and any other protections afforded under state or local laws.
#J-18808-Ljbffr
primary focus on the core phone screen repair business and the expansion of phone and laptop assortments . This role supports the development and execution of category strategies, pricing models, vendor partnerships, and new product introductions while collaborating cross‑functionally to optimize DR, improve execution, and enhance the customer and franchisee experience.
This position plays a critical role in ensuring Batteries Plus remains a trusted destination for device repair and related products by aligning merchandising decisions with market trends, operational realities, and customer needs.
What You’ll Do
Develop and execute category strategies for
phone screen repair, phone accessories, and laptop‑related assortments
that support financial targets, growth initiatives, and customer experience goals
Own assortment planning for assigned categories, including
expansion of phone and laptop offerings , SKU rationalization, and product lifecycle management
Analyze category performance using key metrics such as sales, margin, inventory turns, GMROI, and
DR‑related indicators
to drive continuous improvement
Partner cross‑functionally to
optimize DR , addressing product quality, vendor performance, repair success rates, and return drivers
Conduct market, customer, and competitive analysis to identify trends, innovation opportunities, and gaps within the device repair and accessory space
Support pricing, promotional, and forecasting strategies in collaboration with Demand Planning, Marketing, and Sales teams
Collaborate closely with Sourcing to manage vendor relationships, negotiations, cost structures, and product quality standards
Ensure accuracy and consistency of product information, repair compatibility, and merchandising execution across in‑store and digital channels
Partner with Store Operations, Training, E‑Commerce, and Marketing to ensure new products, repairs, and initiatives are executed effectively at the store level
What We’re Looking For
Bachelor’s degree in Business Administration, Merchandising, Marketing, or a related field
Minimum of 3 years of experience in merchandising, category management, product management, or retail planning
Experience supporting
technical, repair‑based, or device‑related product categories
is strongly preferred
Strong analytical and problem‑solving skills with the ability to translate data into actionable insights
Proficiency in Microsoft Office and/or Google Workspace; advanced Excel or Google Sheets skills preferred
Experience with data visualization or BI tools (e.g., Looker) is a plus
Strong communication and collaboration skills across multiple cross‑functional teams
Highly organized, detail‑oriented, and able to manage multiple priorities in a fast‑paced environment
Why Batteries Plus Join a company that powers people’s lives every day. At Batteries Plus, you’ll be part of a collaborative, fast‑paced team that supports franchise partners nationwide. We offer competitive pay, comprehensive benefits, and opportunities to grow while working on impactful categories at the core of our business.
Apply Today Bring your merchandising expertise, analytical mindset, and passion for driving results to Batteries Plus. Help shape the future of our
phone screen repair and device accessory business
while delivering value to customers and franchise partners.
EEOC Statement Batteries Plus is an Equal Opportunity Employer. Applicants and associates are free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, pregnancy accommodations, reprisal, other non‑merit based factors, and any other protections afforded under state or local laws.
#J-18808-Ljbffr