CVS Health
Join to apply for the Shift Supervisor role at CVS Health
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management – Work effectively with store management and store crews to supervise the store’s crew through assigning, directing and following up of all activities.
Effective communication – Relay information both to and from store management and crews.
Customer Service – Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise/Presentation – Price merchandise, stock shelves, execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent (preferred but not required).
Schedule and Compensation Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $17.00 - $26.00 per hour (base hourly rate). Actual base salary will depend on experience, education, geography and other factors.
Benefits We take pride in our comprehensive and competitive mix of pay and benefits, including an affordable medical plan, a 401(k) plan with company matching, an employee stock purchase plan, no‑cost wellness programs, financial coaching, paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
https://jobs.cvshealth.com/us/en/benefits
Application window closes on: 03/26/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions
Management – Work effectively with store management and store crews to supervise the store’s crew through assigning, directing and following up of all activities.
Effective communication – Relay information both to and from store management and crews.
Customer Service – Assist customers with their questions, problems and complaints; promote CVS customer service culture (greet, offer help, and thank); handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
Maintain customer/patient confidentiality.
Merchandise/Presentation – Price merchandise, stock shelves, execute the displays, sign, and inventory of weekly, promotional, and seasonal merchandise; execute the display and maintenance of off-shelf merchandise; reset departments following POGs.
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills.
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
Preferred Qualifications
Experience as a retail supervisor.
Education High School Diploma or Equivalent (preferred but not required).
Schedule and Compensation Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: $17.00 - $26.00 per hour (base hourly rate). Actual base salary will depend on experience, education, geography and other factors.
Benefits We take pride in our comprehensive and competitive mix of pay and benefits, including an affordable medical plan, a 401(k) plan with company matching, an employee stock purchase plan, no‑cost wellness programs, financial coaching, paid time off, flexible work schedules, family leave, dependent care resources, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
https://jobs.cvshealth.com/us/en/benefits
Application window closes on: 03/26/2026.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
#J-18808-Ljbffr