Akron Children's
Behavioral Health Clinical Operations Supervisor
Akron Children's, Akron, Ohio, United States, 44329
Behavioral Health Clinical Operations Supervisor
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Behavioral Health Clinical Operations Supervisor
role at
Akron Children's
Summary The Behavioral Health Clinical Supervisor collaborates with the Division's leadership to ensure the highest quality of evidence‑based programming while meeting regulatory and accreditation standards. As a licensed counselor or social worker, the role conducts psychosocial assessments and delivers graduate‑level clinical interventions for individuals, adolescents, families, and groups.
Work Hours & Location Full‑time, 40 hours/week Monday to Friday, 8:00 am – 4:30 pm Onsite: Akron
Responsibilities Administrative
Provide day‑to‑day oversight of the behavioral health department to ensure efficient and effective service delivery.
Contribute actively as a key management member by analyzing business operations, financial metrics, industry trends, and strategic objectives.
Supervise a team of behavioral health professionals, providing guidance, support, and mentorship to ensure quality care and compliance with regulations.
Conduct regular staff meetings and performance evaluations, identify areas for improvement, and provide ongoing training and development opportunities.
Collaborate with other departments to ensure seamless integration of behavioral health services with overall patient care.
Develop and implement policies and procedures to enhance the quality and efficiency of clinical services.
Monitor and evaluate program outcomes, making recommendations for improvements as needed.
Serve as a resource for staff regarding clinical best practices, ethical considerations, and relevant regulations.
Maintain accurate and up‑to‑date documentation in accordance with regulatory requirements and organizational policies.
Act as a liaison between staff, clients, families, and community partners, fostering positive relationships and a collaborative approach to care.
Stay abreast of developments in behavioral health and incorporate new knowledge and evidence‑based practices into service delivery.
Provide program coordination in collaboration with the Division Operations Manager, Service Line Director, and Chair of the Department.
Travel to off‑site locations as needed.
Perform other duties as required.
Clinical
Conduct initial comprehensive patient and family psychosocial assessments and triage care accordingly.
Communicate with staff regarding assessment, treatment/interventions, and interdisciplinary care plans through documentation and meetings such as patient rounds.
Demonstrate the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of patients served regardless of age.
Provide case management for assigned patients, collaborating with hospital and community professionals to ensure comprehensive care.
Use evidence‑based trauma and risk assessment tools and apply crisis intervention skills when indicated; determine formally when to refer to the Emergency Department or an appropriate community agency.
Complete documentation ethically and in a timely manner.
Perform other duties as required in accordance with clinical services assigned.
Other Information Technical Expertise
Experience with electronic medical record software such as EPIC is preferred.
Experience in pediatric mental health settings is required.
Experience in the clinical treatment of emotional and behavioral health impairments is required.
Proficiency in Microsoft Office (Outlook, Excel, Word) or similar software is required.
Experience providing clinical services through telehealth is preferred.
Basic knowledge in interpreting operating dashboards and reports.
Education and Experience
Master's degree in social work or clinical mental counseling (required).
Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC) (required).
For SUD positions, LCDC II, LCDC III, or LICDC is preferred.
3‑5 years of clinical experience in behavioral health settings (required).
Supervision endorsement from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board preferred.
Must meet Akron Children's Hospital Medical Staff Credentialing/Privileging criteria.
2 years of supervisory or management experience with a proven track record of leading clinical teams (required).
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Hospitals and Health Care
FTE: 1.000000
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Behavioral Health Clinical Operations Supervisor
role at
Akron Children's
Summary The Behavioral Health Clinical Supervisor collaborates with the Division's leadership to ensure the highest quality of evidence‑based programming while meeting regulatory and accreditation standards. As a licensed counselor or social worker, the role conducts psychosocial assessments and delivers graduate‑level clinical interventions for individuals, adolescents, families, and groups.
Work Hours & Location Full‑time, 40 hours/week Monday to Friday, 8:00 am – 4:30 pm Onsite: Akron
Responsibilities Administrative
Provide day‑to‑day oversight of the behavioral health department to ensure efficient and effective service delivery.
Contribute actively as a key management member by analyzing business operations, financial metrics, industry trends, and strategic objectives.
Supervise a team of behavioral health professionals, providing guidance, support, and mentorship to ensure quality care and compliance with regulations.
Conduct regular staff meetings and performance evaluations, identify areas for improvement, and provide ongoing training and development opportunities.
Collaborate with other departments to ensure seamless integration of behavioral health services with overall patient care.
Develop and implement policies and procedures to enhance the quality and efficiency of clinical services.
Monitor and evaluate program outcomes, making recommendations for improvements as needed.
Serve as a resource for staff regarding clinical best practices, ethical considerations, and relevant regulations.
Maintain accurate and up‑to‑date documentation in accordance with regulatory requirements and organizational policies.
Act as a liaison between staff, clients, families, and community partners, fostering positive relationships and a collaborative approach to care.
Stay abreast of developments in behavioral health and incorporate new knowledge and evidence‑based practices into service delivery.
Provide program coordination in collaboration with the Division Operations Manager, Service Line Director, and Chair of the Department.
Travel to off‑site locations as needed.
Perform other duties as required.
Clinical
Conduct initial comprehensive patient and family psychosocial assessments and triage care accordingly.
Communicate with staff regarding assessment, treatment/interventions, and interdisciplinary care plans through documentation and meetings such as patient rounds.
Demonstrate the knowledge and skills necessary to provide competent care for the physical, psychological, social, educational, and safety needs of patients served regardless of age.
Provide case management for assigned patients, collaborating with hospital and community professionals to ensure comprehensive care.
Use evidence‑based trauma and risk assessment tools and apply crisis intervention skills when indicated; determine formally when to refer to the Emergency Department or an appropriate community agency.
Complete documentation ethically and in a timely manner.
Perform other duties as required in accordance with clinical services assigned.
Other Information Technical Expertise
Experience with electronic medical record software such as EPIC is preferred.
Experience in pediatric mental health settings is required.
Experience in the clinical treatment of emotional and behavioral health impairments is required.
Proficiency in Microsoft Office (Outlook, Excel, Word) or similar software is required.
Experience providing clinical services through telehealth is preferred.
Basic knowledge in interpreting operating dashboards and reports.
Education and Experience
Master's degree in social work or clinical mental counseling (required).
Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC) (required).
For SUD positions, LCDC II, LCDC III, or LICDC is preferred.
3‑5 years of clinical experience in behavioral health settings (required).
Supervision endorsement from the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board preferred.
Must meet Akron Children's Hospital Medical Staff Credentialing/Privileging criteria.
2 years of supervisory or management experience with a proven track record of leading clinical teams (required).
Job Details
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Health Care Provider
Industries: Hospitals and Health Care
FTE: 1.000000
#J-18808-Ljbffr