Tobin Scientific
About Tobin Scientific
Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry. We proudly support a diverse clientele spanning life sciences, academia, government, and more. Recognized for unwavering safety and reliability in the storage and transport of temperature-sensitive products, we excel in serving the complex needs of the pharmaceutical and biotech sectors. Our capabilities extend to laboratory relocation, principal investigator support, and other logistic services. Tobin Scientific’s all-encompassing approach and commitment to quality make us an industry innovator, empowering our partners through the complexities of the biopharma industry.
Your Role Tobin Scientific is looking for a
Sr. Business Operations Manager
to oversee, organize, and optimize daily Shipping/Receiving operations on behalf of a global pharma leader. This role serves as a unit leader and primary customer liaison. Your work establishing the processes and culture of this team is foundational to an emergent growth opportunity for Tobin Scientific. This business unit ensures the client’s timely access to necessary laboratory materials, enabling uninterrupted operations. As a key face of Tobin Scientific, the ideal candidate epitomizes professionalism within the drug development setting.
Required Qualifications
Bachelor’s degree in Logistics, Supply Chain, Business, Life Science, or related field
Successful track record of 5+ years in operations management, preferably within a logistics, laboratory or warehousing environment
Strong leadership and people management with the ability to motivate and guide large teams
Experience problem‑solving in complex environments and resolving escalations effectively
Excellent communicator (in‑person and written) and collaborator
Minimum Skills
Committed to safety, compliance, and continuous improvement
Proficiency in MS Office Suite (Excel, PowerPoint, Word), and ERP or WMS systems
Organized, detail‑oriented and able to achieve objectives with minimal oversight
Capable of effective resource planning and allocation
Adaptable in dynamic environments with a strong customer service mindset and a focus on delivering operational excellence
Ability to manage multiple projects and tasks simultaneously, ensuring timely execution and addressing urgent operational needs without sacrificing quality
Key Responsibilities
Lead day‑to‑day operations across both sites, ensuring activities run smoothly and efficiently
Manage and support a team up to 15 employees, fostering a positive and collaborative work environment
Serve as the main point of contact for clients, helping ensure excellent service and communication
Partner with senior leadership to align site goals with company objectives
Allocate resources (people, equipment, materials) effectively to ensure operational goals
Oversee training programs for staff, ensuring that all team members are up to date with required skills, compliance standards, and operational procedures
Enhance training programs to support ongoing growth and compliance
Track and report key performance metrics, including order fulfillment and staging accuracy, on‑time delivery, processing, and quality of damage/loss reports
Provide constructive feedback, coaching team members for performance improvements, and supporting career development goals
Interpret operational data, identify trends, and make informed decisions to improve processes
Travel between the Beverly and Cambridge sites will be required as needed
Pay Range $110,000 – $120,000 per year.
Tobin Scientific is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all our employees.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr
Your Role Tobin Scientific is looking for a
Sr. Business Operations Manager
to oversee, organize, and optimize daily Shipping/Receiving operations on behalf of a global pharma leader. This role serves as a unit leader and primary customer liaison. Your work establishing the processes and culture of this team is foundational to an emergent growth opportunity for Tobin Scientific. This business unit ensures the client’s timely access to necessary laboratory materials, enabling uninterrupted operations. As a key face of Tobin Scientific, the ideal candidate epitomizes professionalism within the drug development setting.
Required Qualifications
Bachelor’s degree in Logistics, Supply Chain, Business, Life Science, or related field
Successful track record of 5+ years in operations management, preferably within a logistics, laboratory or warehousing environment
Strong leadership and people management with the ability to motivate and guide large teams
Experience problem‑solving in complex environments and resolving escalations effectively
Excellent communicator (in‑person and written) and collaborator
Minimum Skills
Committed to safety, compliance, and continuous improvement
Proficiency in MS Office Suite (Excel, PowerPoint, Word), and ERP or WMS systems
Organized, detail‑oriented and able to achieve objectives with minimal oversight
Capable of effective resource planning and allocation
Adaptable in dynamic environments with a strong customer service mindset and a focus on delivering operational excellence
Ability to manage multiple projects and tasks simultaneously, ensuring timely execution and addressing urgent operational needs without sacrificing quality
Key Responsibilities
Lead day‑to‑day operations across both sites, ensuring activities run smoothly and efficiently
Manage and support a team up to 15 employees, fostering a positive and collaborative work environment
Serve as the main point of contact for clients, helping ensure excellent service and communication
Partner with senior leadership to align site goals with company objectives
Allocate resources (people, equipment, materials) effectively to ensure operational goals
Oversee training programs for staff, ensuring that all team members are up to date with required skills, compliance standards, and operational procedures
Enhance training programs to support ongoing growth and compliance
Track and report key performance metrics, including order fulfillment and staging accuracy, on‑time delivery, processing, and quality of damage/loss reports
Provide constructive feedback, coaching team members for performance improvements, and supporting career development goals
Interpret operational data, identify trends, and make informed decisions to improve processes
Travel between the Beverly and Cambridge sites will be required as needed
Pay Range $110,000 – $120,000 per year.
Tobin Scientific is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all our employees.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr