Martin Brower
Position Responsibilities
Suggest and lead process improvement initiatives addressing gaps across all three pillars: business processes, people knowledge and system enhancements
Promote adoption of existing and new system features to rationalize and improve market performance
Training, coaching, and mentoring of key planners/users. Development of training materials and solution description documentation in accordance with templates
Accountable for critical incidents and problem management across customer and supply chain solutions
Manage issue resolution and escalates appropriately based on levels of urgency with customers, helpdesk personnel and developers using solid negotiation and conflict management skills. Run root‑cause analysis and post‑mortem assessments with Vendors, RH & MBIT
Help the business implement technological solutions, including managing the requirements of a project or program and communicating progress clearly to all stakeholders’ levels
Ability to travel to regional
Required Education and Experience
Bachelors Degree with 1 to 2 plus years of related technical experience in Business, Supply Chain, Engineering, Computer Science or like discipline or High School Diploma/General Education Diploma and 4 plus years of the above stated experience
Preferred Education and Experience
Masters Degree
Experience with process mapping, including Salesforce or similar CRM Products.
Data analysis – experience writing SQL queries to pull data, Microsoft Excel, experience with Power BI or other reporting solutions
Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well‑being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy‑related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
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Suggest and lead process improvement initiatives addressing gaps across all three pillars: business processes, people knowledge and system enhancements
Promote adoption of existing and new system features to rationalize and improve market performance
Training, coaching, and mentoring of key planners/users. Development of training materials and solution description documentation in accordance with templates
Accountable for critical incidents and problem management across customer and supply chain solutions
Manage issue resolution and escalates appropriately based on levels of urgency with customers, helpdesk personnel and developers using solid negotiation and conflict management skills. Run root‑cause analysis and post‑mortem assessments with Vendors, RH & MBIT
Help the business implement technological solutions, including managing the requirements of a project or program and communicating progress clearly to all stakeholders’ levels
Ability to travel to regional
Required Education and Experience
Bachelors Degree with 1 to 2 plus years of related technical experience in Business, Supply Chain, Engineering, Computer Science or like discipline or High School Diploma/General Education Diploma and 4 plus years of the above stated experience
Preferred Education and Experience
Masters Degree
Experience with process mapping, including Salesforce or similar CRM Products.
Data analysis – experience writing SQL queries to pull data, Microsoft Excel, experience with Power BI or other reporting solutions
Benefits At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well‑being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.
Equal Opportunity Employee & Physical Demands Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy‑related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.
Background Check and Drug Screening Offers of employment are contingent upon successful completion of a background check and drug screening.
Pay Transparency Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.
#J-18808-Ljbffr