US Tech Solutions
Position Summary
The Inpatient Case Management Coordinator plays a critical role in supporting case managers and social workers by coordinating care, managing documentation, and ensuring timely communication with members, providers, outside facilities and internal teams. The Case Management Coordinator will work closely with case managers, social workers, providers and interdisciplinary teams to facilitate care coordination. This position requires strong organizational skills, attention to detail, and an understanding of managed care processes to facilitate seamless transitions of care and optimize patient outcomes.
Specific Skills Required
Excellent communication skills with a high level of courtesy and professionalism
Strong organizational, problem-solving, and decision-making abilities
Exceptional attention to detail with the ability to manage multiple priorities
Proficiency in Windows and Microsoft Office (Word, Excel)
Minimum typing speed of 40 WPM
Working knowledge of medical terminology
Education, Experience & Training Required
High school diploma or GED
Minimum of two (2) years of experience in the healthcare field
Preferred
Experience in case management, managed care, or healthcare coordination
Spanish‑speaking proficiency
Duties and Responsibilities
Safeguard and maintain the confidentiality of protected health information in compliance with HIPAA, state and federal regulations, and organizational policies
Ensure a safe patient environment and adherence to established safety practices
Utilize approved processes to address patients’ biophysical, psychological, educational, and environmental needs
Maintain and update daily census reports by verifying admissions and discharges
Communicate with members via phone and in person to assess needs, triage concerns, and resolve issues
Collaborate closely with case managers, social workers, and leadership teams to support care coordination
Verify member eligibility and benefits to facilitate effective care planning
Maintain working knowledge of managed care principles, risk arrangements, DOFR, and compliance requirements
Schedule appointments and arrange transportation for members as needed
Conduct post‑discharge follow‑up calls to address ongoing needs and coordinate care
Accurately enter and update inpatient admission authorizations
Assist case managers with authorizations required for safe discharge planning
Facilitate delivery, tracking, and completion of required health plan forms
Prepare and distribute daily reports for patient rounds to ensure accurate, up‑to‑date information
Receive, review, label, and file incoming faxes to maintain organized records
Ensure documentation is complete, accurate, and compliant with regulatory standards
Assist in preparing health plan reports and maintaining current logs
Build and maintain positive, professional relationships with physicians, facility staff, and colleagues
Demonstrate efficiency, multitasking ability, and attention to detail in a fast‑paced environment
Participate in department meetings, required training, and process improvement initiatives
Assist with onboarding and training of new team members
Provide coverage for team members as needed
Perform other duties as assigned
Personal Qualities
Culturally sensitive with the ability to respect differing values
Strong decision‑making skills with the ability to prioritize and follow through
Professional attitude and appearance
Commitment to organizational goals and values
Ability to maintain strict confidentiality
Consistently interacts in a courteous, professional, and patient‑focused manner
Recruiter Details Vishakha Singh
Sr IT Recruiter
E-mail:
vishakha.singh@ustechsolutionsinc.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Specific Skills Required
Excellent communication skills with a high level of courtesy and professionalism
Strong organizational, problem-solving, and decision-making abilities
Exceptional attention to detail with the ability to manage multiple priorities
Proficiency in Windows and Microsoft Office (Word, Excel)
Minimum typing speed of 40 WPM
Working knowledge of medical terminology
Education, Experience & Training Required
High school diploma or GED
Minimum of two (2) years of experience in the healthcare field
Preferred
Experience in case management, managed care, or healthcare coordination
Spanish‑speaking proficiency
Duties and Responsibilities
Safeguard and maintain the confidentiality of protected health information in compliance with HIPAA, state and federal regulations, and organizational policies
Ensure a safe patient environment and adherence to established safety practices
Utilize approved processes to address patients’ biophysical, psychological, educational, and environmental needs
Maintain and update daily census reports by verifying admissions and discharges
Communicate with members via phone and in person to assess needs, triage concerns, and resolve issues
Collaborate closely with case managers, social workers, and leadership teams to support care coordination
Verify member eligibility and benefits to facilitate effective care planning
Maintain working knowledge of managed care principles, risk arrangements, DOFR, and compliance requirements
Schedule appointments and arrange transportation for members as needed
Conduct post‑discharge follow‑up calls to address ongoing needs and coordinate care
Accurately enter and update inpatient admission authorizations
Assist case managers with authorizations required for safe discharge planning
Facilitate delivery, tracking, and completion of required health plan forms
Prepare and distribute daily reports for patient rounds to ensure accurate, up‑to‑date information
Receive, review, label, and file incoming faxes to maintain organized records
Ensure documentation is complete, accurate, and compliant with regulatory standards
Assist in preparing health plan reports and maintaining current logs
Build and maintain positive, professional relationships with physicians, facility staff, and colleagues
Demonstrate efficiency, multitasking ability, and attention to detail in a fast‑paced environment
Participate in department meetings, required training, and process improvement initiatives
Assist with onboarding and training of new team members
Provide coverage for team members as needed
Perform other duties as assigned
Personal Qualities
Culturally sensitive with the ability to respect differing values
Strong decision‑making skills with the ability to prioritize and follow through
Professional attitude and appearance
Commitment to organizational goals and values
Ability to maintain strict confidentiality
Consistently interacts in a courteous, professional, and patient‑focused manner
Recruiter Details Vishakha Singh
Sr IT Recruiter
E-mail:
vishakha.singh@ustechsolutionsinc.com
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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