Arizona Department of Health Services
Business Intelligence Manager
Arizona Department of Health Services, Phoenix, Arizona, United States, 85003
Business Intelligence Manager
Job Location: 501 N. 24th Street Phoenix, AZ 85008
Salary: $110,000
Grade: 31
Job Summary The Business Intelligence (BI) Manager at the Arizona State Hospital (ASH) will lead the strategic development and operational management of data/visual analytics and business intelligence initiatives to enhance patient care, safety, and Hospital efficiency. This position, in collaboration with Hospital stakeholders, directs the design, collection, analysis, and reporting of Hospital data to support evidence-based decision-making, regulatory compliance, and quality and performance improvement efforts. The BI Manager oversees data governance and integrity, leads a team in developing and maintaining performance dashboards and reports, and ensures accurate, timely information informs Hospital leadership and stakeholders in achieving organizational goals. The position also supervises and mentors visual and business analytics staff, establishes standards and best practices for data management and clinical workflow support with the Hospital's electronic health record (EHR), and collaborates across departments to identify, trend, evaluate outcomes, and drive continuous improvement in clinical, operational, and quality performance.
Job Duties
Lead the strategic development and operational management of data analytics and business intelligence initiatives to enhance patient care, safety, and hospital efficiency.
Oversee enterprise BI strategy, aligning analytics goals with organizational priorities, regulatory requirements, and performance improvement efforts.
Direct initiatives to improve data-driven decision-making across departments.
Oversee hospital-wide data governance, integrity, and stewardship processes to ensure accuracy, consistency, and compliance with privacy and security standards.
Develop and implement policies, procedures, and best practices for data collection, transmission, storage, and access management.
Participate in data governance and rulemaking activities to support statewide and federal reporting standards.
Direct the design, analysis, and visualization of hospital data through dashboards, reports, and metrics that inform operational, clinical, and quality improvement initiatives.
Coordinate with informatics and IT teams to ensure analytic systems are optimized for workflow efficiency and regulatory reporting.
Partner with clinical leaders to optimize clinical workflows within the Hospital's EHR for efficiency.
Supervise, mentor, and evaluate visual, data, and business analytics staff to ensure high performance and professional growth.
Establish clear work methods, standards, and priorities.
Provide technical and professional guidance in data science, visualization, and business intelligence methodologies to foster a culture of continuous learning and collaboration.
Oversee project planning, timelines, and deliverables for analytics initiatives, ensuring they are completed efficiently, within scope, and aligned with hospital goals.
Other duties as assigned (typically 5% - 10%).
Knowledge, Skills & Abilities (KSAs) Knowledge Of
Strong understanding of clinical workflows, patient safety standards, and healthcare regulatory environments.
Knowledge of EHR systems and healthcare data standards (HL7, FHIR).
Advanced knowledge of data analytics methodologies, statistical analysis, and data visualization principles.
Expertise in developing, maintaining, interpreting dashboards and reports (e.g., Tableau, Power BI, SQL, Python, etc.).
Comprehensive understanding of data governance frameworks, data integrity, and metadata management.
Knowledge of strategic and operational planning processes within healthcare organizations.
Knowledge of supervisory principles, including performance management, coaching, mentoring, and staff development.
Understanding change management and organizational behavior in complex healthcare settings.
Familiarity with workforce planning, budgeting, and resource allocation for data and analytics functions.
Skills In
Advanced analytical and quantitative reasoning skills to interpret and synthesize complex clinical, operational, and performance data.
Proficiency with business intelligence, visualization, and database tools such as Tableau, Power BI, SQL, Python, and other platforms.
Strong leadership and team management skills to supervise, coach, and develop analytics and informatics staff.
Project management skills to plan, coordinate, and execute multiple analytic initiatives simultaneously while meeting deadlines and performance goals.
Budgeting and resource management skills to forecast needs, allocate resources, and monitor program expenditures.
Excellent communication, collaboration, and change management skills.
Problem-solving skills to identify data gaps, improve systems, and develop creative, evidence-based solutions. Technical skills related to system integration, data warehousing, ETL processes, and EHR optimization to support accurate and efficient reporting and workflows.
Engage with external partners, vendors, and regulatory bodies to maintain...
Ability To
Lead the strategic direction of data analytics programs that align with Hospital goals and regulatory requirements.
Apply data governance principles to ensure accuracy, integrity, and compliance with privacy and security standards.
Build and sustain a culture of data-driven decision-making and continuous improvement across multidisciplinary departments.
Manage, motivate, and evaluate staff performance to achieve excellence in analytics operations.
Collaborate effectively with diverse stakeholders, including clinical, operational, quality, and executive leaders.
Anticipate emerging data needs and proactively design analytic solutions that inform hospital-wide initiatives.
Make sound, evidence-based decisions under pressure using data insights and professional judgment.
Adapt to evolving technologies, regulations, and organizational priorities within a complex hospital setting.
Promote a culture of data-driven decision-making across clinical departments.
Solve complex issues; read and interpret...
Selective Preference(s) Masters Degree in Health Informatics, Healthcare Administration, Business Intelligence, Data Science, or similar field. Project Management Professional (PMP), Certified Health Data Analyst (CHDA), Certified Specialist in Business Intelligence (CSBI), Certified Analytics Professional (CAP) or similar field/area.
Pre-Employment Requirements Bachelor's degree in Data Analytics, Computer Science, Information Systems, Health Informatics, or related field and 3 - 5 years applied hospital experience or equivalent coursework. Masters degree preferred and may substitute for 1 year experience.
Benefits
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award-winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
Retirement The State of Arizona provides monthly contributions to finance your retirement benefit. The State will match your contribution to the ASRS, with both parties paying 50% of the total cost. New state employees have a 27-week waiting period for contributions to begin.
Contact Us The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
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Salary: $110,000
Grade: 31
Job Summary The Business Intelligence (BI) Manager at the Arizona State Hospital (ASH) will lead the strategic development and operational management of data/visual analytics and business intelligence initiatives to enhance patient care, safety, and Hospital efficiency. This position, in collaboration with Hospital stakeholders, directs the design, collection, analysis, and reporting of Hospital data to support evidence-based decision-making, regulatory compliance, and quality and performance improvement efforts. The BI Manager oversees data governance and integrity, leads a team in developing and maintaining performance dashboards and reports, and ensures accurate, timely information informs Hospital leadership and stakeholders in achieving organizational goals. The position also supervises and mentors visual and business analytics staff, establishes standards and best practices for data management and clinical workflow support with the Hospital's electronic health record (EHR), and collaborates across departments to identify, trend, evaluate outcomes, and drive continuous improvement in clinical, operational, and quality performance.
Job Duties
Lead the strategic development and operational management of data analytics and business intelligence initiatives to enhance patient care, safety, and hospital efficiency.
Oversee enterprise BI strategy, aligning analytics goals with organizational priorities, regulatory requirements, and performance improvement efforts.
Direct initiatives to improve data-driven decision-making across departments.
Oversee hospital-wide data governance, integrity, and stewardship processes to ensure accuracy, consistency, and compliance with privacy and security standards.
Develop and implement policies, procedures, and best practices for data collection, transmission, storage, and access management.
Participate in data governance and rulemaking activities to support statewide and federal reporting standards.
Direct the design, analysis, and visualization of hospital data through dashboards, reports, and metrics that inform operational, clinical, and quality improvement initiatives.
Coordinate with informatics and IT teams to ensure analytic systems are optimized for workflow efficiency and regulatory reporting.
Partner with clinical leaders to optimize clinical workflows within the Hospital's EHR for efficiency.
Supervise, mentor, and evaluate visual, data, and business analytics staff to ensure high performance and professional growth.
Establish clear work methods, standards, and priorities.
Provide technical and professional guidance in data science, visualization, and business intelligence methodologies to foster a culture of continuous learning and collaboration.
Oversee project planning, timelines, and deliverables for analytics initiatives, ensuring they are completed efficiently, within scope, and aligned with hospital goals.
Other duties as assigned (typically 5% - 10%).
Knowledge, Skills & Abilities (KSAs) Knowledge Of
Strong understanding of clinical workflows, patient safety standards, and healthcare regulatory environments.
Knowledge of EHR systems and healthcare data standards (HL7, FHIR).
Advanced knowledge of data analytics methodologies, statistical analysis, and data visualization principles.
Expertise in developing, maintaining, interpreting dashboards and reports (e.g., Tableau, Power BI, SQL, Python, etc.).
Comprehensive understanding of data governance frameworks, data integrity, and metadata management.
Knowledge of strategic and operational planning processes within healthcare organizations.
Knowledge of supervisory principles, including performance management, coaching, mentoring, and staff development.
Understanding change management and organizational behavior in complex healthcare settings.
Familiarity with workforce planning, budgeting, and resource allocation for data and analytics functions.
Skills In
Advanced analytical and quantitative reasoning skills to interpret and synthesize complex clinical, operational, and performance data.
Proficiency with business intelligence, visualization, and database tools such as Tableau, Power BI, SQL, Python, and other platforms.
Strong leadership and team management skills to supervise, coach, and develop analytics and informatics staff.
Project management skills to plan, coordinate, and execute multiple analytic initiatives simultaneously while meeting deadlines and performance goals.
Budgeting and resource management skills to forecast needs, allocate resources, and monitor program expenditures.
Excellent communication, collaboration, and change management skills.
Problem-solving skills to identify data gaps, improve systems, and develop creative, evidence-based solutions. Technical skills related to system integration, data warehousing, ETL processes, and EHR optimization to support accurate and efficient reporting and workflows.
Engage with external partners, vendors, and regulatory bodies to maintain...
Ability To
Lead the strategic direction of data analytics programs that align with Hospital goals and regulatory requirements.
Apply data governance principles to ensure accuracy, integrity, and compliance with privacy and security standards.
Build and sustain a culture of data-driven decision-making and continuous improvement across multidisciplinary departments.
Manage, motivate, and evaluate staff performance to achieve excellence in analytics operations.
Collaborate effectively with diverse stakeholders, including clinical, operational, quality, and executive leaders.
Anticipate emerging data needs and proactively design analytic solutions that inform hospital-wide initiatives.
Make sound, evidence-based decisions under pressure using data insights and professional judgment.
Adapt to evolving technologies, regulations, and organizational priorities within a complex hospital setting.
Promote a culture of data-driven decision-making across clinical departments.
Solve complex issues; read and interpret...
Selective Preference(s) Masters Degree in Health Informatics, Healthcare Administration, Business Intelligence, Data Science, or similar field. Project Management Professional (PMP), Certified Health Data Analyst (CHDA), Certified Specialist in Business Intelligence (CSBI), Certified Analytics Professional (CAP) or similar field/area.
Pre-Employment Requirements Bachelor's degree in Data Analytics, Computer Science, Information Systems, Health Informatics, or related field and 3 - 5 years applied hospital experience or equivalent coursework. Masters degree preferred and may substitute for 1 year experience.
Benefits
Affordable medical and dental insurance plans
Paid vacation and sick time
Paid Parental Leave - Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)
10 paid holidays per year
Wellness program and plans
Life insurance
Short/long-term disability insurance
Defined retirement plan
Award-winning Infant at Work program
Credit union membership
Transit subsidy
ADHS Student Assistance Pilot Program
Retirement The State of Arizona provides monthly contributions to finance your retirement benefit. The State will match your contribution to the ASRS, with both parties paying 50% of the total cost. New state employees have a 27-week waiting period for contributions to begin.
Contact Us The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 542-1085. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.
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