Commonspirit
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IT Product Manager
role at
CommonSpirit Health .
Job Summary and Responsibilities
Responsible for delivering project assignments of medium to high complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; performs technical requirements translation and works with Product Engineers or Product Administrators to meet business objectives.
Develops test plans for new application functionality from an application/technical perspective. Collaborates with key stakeholders and may provide guidance on function testing.
May be pulled into medium to high complexity issues or requests that need a technical expert for specific solution sets. Typically involved in problem management activities that include diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizes knowledge management and escalates issues when necessary.
Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management.
Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals.
Develops and maintains a knowledge management solution and may lead transition to operations functions following implementation delivery.
Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes.
May lead Product Release management functions which may include developing test plans, performing test plans, facilitating end‑user acceptance testing and may develop application validation scripts for ongoing operations team.
Develops overall project task list for team, estimates and resource plans for small to medium scale projects.
Day‑to‑day interactions with user community and works collaboratively with multiple stakeholders both IT and non‑IT as it relates to problem management and project delivery.
Provides guidance, training and problem‑solving assistance to other team members and operational support teams.
May lead efforts on continuous process improvement activities to ultimately improve customer satisfaction experience.
May assist in the development of service level agreements (SLAs). Monitors deviations and escalates issues to more senior team members.
Remote eligible.
Job Requirements
Bachelor’s degree in Computer Science, Technology, Medical, Business discipline or equivalent experience.
4‑5 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role.
4 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry.
Experience working with project life cycle or project management methodologies.
Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Pay Range $47.52 - $70.68 /hour
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management and Marketing
Industries
Hospitals and Health Care
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IT Product Manager
role at
CommonSpirit Health .
Job Summary and Responsibilities
Responsible for delivering project assignments of medium to high complexity which includes application design, and configuration build. Interacts with the customer user community in a courteous and professional manner to secure business requirements; performs technical requirements translation and works with Product Engineers or Product Administrators to meet business objectives.
Develops test plans for new application functionality from an application/technical perspective. Collaborates with key stakeholders and may provide guidance on function testing.
May be pulled into medium to high complexity issues or requests that need a technical expert for specific solution sets. Typically involved in problem management activities that include diagnosis, troubleshooting and critical thinking to solve or fulfill needs of medium and high complexity; utilizes knowledge management and escalates issues when necessary.
Responsible for completing tasks and associated documentation within committed timeframes, and effectively communicating across teams and all levels of management.
Participate in technical analysis discussions, deliver supporting artifacts and assist with conducting review sessions for all necessary approvals.
Develops and maintains a knowledge management solution and may lead transition to operations functions following implementation delivery.
Receives necessary information and training of applications during the implementation of new solutions, upgrades, fixes.
May lead Product Release management functions which may include developing test plans, performing test plans, facilitating end‑user acceptance testing and may develop application validation scripts for ongoing operations team.
Develops overall project task list for team, estimates and resource plans for small to medium scale projects.
Day‑to‑day interactions with user community and works collaboratively with multiple stakeholders both IT and non‑IT as it relates to problem management and project delivery.
Provides guidance, training and problem‑solving assistance to other team members and operational support teams.
May lead efforts on continuous process improvement activities to ultimately improve customer satisfaction experience.
May assist in the development of service level agreements (SLAs). Monitors deviations and escalates issues to more senior team members.
Remote eligible.
Job Requirements
Bachelor’s degree in Computer Science, Technology, Medical, Business discipline or equivalent experience.
4‑5 years’ experience working in IT as an Application Systems Analyst or Technical Analyst role.
4 or more years’ experience application support, implementation or development experience with applications in a hospital or medical related industry.
Experience working with project life cycle or project management methodologies.
Where You'll Work Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Pay Range $47.52 - $70.68 /hour
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Product Management and Marketing
Industries
Hospitals and Health Care
#J-18808-Ljbffr