Associa
Community Association Manager
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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Community Association Manager provides support to the Board of Directors, homeowners, and onsite staff of HOA and Condominium communities. The Community Association Manager will oversee all administrative, maintenance, and capital projects for multiple HOA and condominium communities assigned to the portfolio.
Daily responsibilities:
Travel to multiple HOA and condominium communities in Bethany Beach, DE area.
Meet and collaborate with onsite staff and members of the Board of Directors.
Hire, train, and develop staff.
Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
Issues violation letters to homeowners and follow-up to ensure remedied.
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in-person, by phone, and email.
Data enter and update information in the database; record and track documents and information.
Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.
Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Prepare board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
Other projects as assigned.
Annual Salary:
$53-$58K
Requirements
2+ years of experience in community association, vacation rental, hospitality, or multi-family industries.
Understanding of the relationship among homeowners, Board of Directors, and the Onsite Manager.
Willingness to obtain CMCA, AMS, and PCAM, company paid.
Customer service driven and team oriented.
Understanding of financials to include the Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent communication skills (written and spoken) and conflict resolution techniques.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing and Sales
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With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
The Community Association Manager provides support to the Board of Directors, homeowners, and onsite staff of HOA and Condominium communities. The Community Association Manager will oversee all administrative, maintenance, and capital projects for multiple HOA and condominium communities assigned to the portfolio.
Daily responsibilities:
Travel to multiple HOA and condominium communities in Bethany Beach, DE area.
Meet and collaborate with onsite staff and members of the Board of Directors.
Hire, train, and develop staff.
Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects.
Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered.
Issues violation letters to homeowners and follow-up to ensure remedied.
Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors.
Research and respond to inquiries in-person, by phone, and email.
Data enter and update information in the database; record and track documents and information.
Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies.
Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and manage capital projects.
Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite.
Prepare board packages. Coordinate and schedule monthly and annual board meetings.
Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision.
Other projects as assigned.
Annual Salary:
$53-$58K
Requirements
2+ years of experience in community association, vacation rental, hospitality, or multi-family industries.
Understanding of the relationship among homeowners, Board of Directors, and the Onsite Manager.
Willingness to obtain CMCA, AMS, and PCAM, company paid.
Customer service driven and team oriented.
Understanding of financials to include the Balance Sheet, Income Statement, Operating Expenses, Reserves, Delinquency Reports, Variance Analysis.
Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.
Excellent communication skills (written and spoken) and conflict resolution techniques.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing and Sales
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