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Cognizant

Onsite L1 Service Desk Analyst – IT Support

Cognizant, Phoenix, Arizona, United States, 85003

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A leading IT services provider is seeking a Service Desk Analyst to support Tier 1 incident resolution onsite in Phoenix, AZ. The role requires at least 2 years of service desk experience, strong communication skills, and proficiency in troubleshooting desktop and network issues. Responsibilities include answering user calls, ticket management, and collaboration with support groups. This full-time entry-level position offers comprehensive health benefits and a 401(k) plan, among other perks. #J-18808-Ljbffr