Williams-Sonoma, Inc. Supply Chain
Operations Manager
Williams-Sonoma, Inc. Supply Chain, Franklin Park, New Jersey, United States
Title : Operations Manager
ID : 32865223587
Date Posted : Nov 21, 2025
Date to Apply By : N/A
Reports To : Albert Singleton
Department : 9078
Shift : Tuesday – Saturday 5:00 AM – 1:30 PM
Grade Level : 20
Employment Type : Full Time Exempt
Location : South Brunswick, NJ
Proposed Salary Range : $80,000 – $85,000
About Williams‑Sonoma DC – South Brunswick, NJ Since it was founded in 1956, Williams‑Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams‑Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail‑order customers around the world. The Supply Chain environment is dynamic and fast‑paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams‑Sonoma, Inc Supply Chain Overview: By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people‑first organization.
Over 4,000 Full‑Time Associates across the Supply Chain
14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US
Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final‑mile furniture hubs
Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full‑time associates and 1,500 seasonal/temporary associates in Mississippi
Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full‑time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
Primary Responsibilities
Lead, guide and direct hourly associates to meet or exceed operational goals, monitor performances, provide coaching, counseling, and development, and use Key Performance Indicators to make ongoing improvements and enhancements
Maintain integrity for on‑time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication
Communicate policies to associates and act as the primary information source for the team, maintain compliance and consistency while taking corrective action when needed
Direct and ensure top service for internal/external customers
Develop performance goals and objectives to ensure accuracy, quality and customer expectations are met
Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite
Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules
Achieve financial plans and budget objectives
Required Qualifications
High School Diploma or Equivalent, and 3‑5 years of relevant distribution or manufacturing management/leadership experience
In lieu of a degree, 6‑10 years of progressively responsible distribution leadership experience
Onsite and in office role
Data‑driven mindset with expertise in cost control and operational efficiency
Ability to lead and coach an hourly employee team
Manage relationships with third‑party delivery providers to maintain contractual standards
Excellent interpersonal and customer relations skills
Highly organized and process oriented with the ability to complete tasks on time
Adaptive and able to change processes to keep pace with evolving business requirements
Strong technical skills in Microsoft Excel, Word, PowerPoint and Power BI reporting
Preferred Qualifications
Six Sigma Black Belt or demonstrated Lean Manufacturing experience
Knowledge and execution of Final‑mile delivery models, including white‑glove service and same‑day or multi‑day delivery routing
Exposure to furniture manufacturing, distribution and/or big box distribution
Final Mile Transportation carrier contract negotiations or procurement experience
Expert understanding of Safety and OSHA standards
Physical Requirements
Must stand, walk, talk and hear while performing duties
Must be able to move, lift or carry heavy objects or materials up to 50–100 pounds
Benefits
Generous discount on all Williams‑Sonoma, Inc. brand products
401(k) plan and other investment opportunities
Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
Health, dental and vision insurance, including same‑sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
For more information on our benefits offerings, please visit MyWSIBenefits.com
To learn more about our Supply Chain culture and regional associate events, please visit https://shorturl.at/R3OAX (Login credentials may be required)
Equal Employment Opportunity This position is not eligible for visa sponsorship. The position is open to all qualified applicants and we encourage diversity. This is an EOE job posted for qualified candidates.
How to Apply Apply Now
Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:
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About Williams‑Sonoma DC – South Brunswick, NJ Since it was founded in 1956, Williams‑Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some of the best known and most beloved brands in home furnishings, including Williams‑Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail‑order customers around the world. The Supply Chain environment is dynamic and fast‑paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams‑Sonoma, Inc Supply Chain Overview: By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people‑first organization.
Over 4,000 Full‑Time Associates across the Supply Chain
14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US
Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final‑mile furniture hubs
Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full‑time associates and 1,500 seasonal/temporary associates in Mississippi
Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full‑time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
Primary Responsibilities
Lead, guide and direct hourly associates to meet or exceed operational goals, monitor performances, provide coaching, counseling, and development, and use Key Performance Indicators to make ongoing improvements and enhancements
Maintain integrity for on‑time shipments, people utilization, damages; provide periodic reports to multiple tiers within the organization, ensuring accurate communication
Communicate policies to associates and act as the primary information source for the team, maintain compliance and consistency while taking corrective action when needed
Direct and ensure top service for internal/external customers
Develop performance goals and objectives to ensure accuracy, quality and customer expectations are met
Maintain health and safety standards within the distribution center and promote a positive health and safety culture onsite
Direct and oversee job assignments and plan daily, weekly, monthly, and peak season labor schedules
Achieve financial plans and budget objectives
Required Qualifications
High School Diploma or Equivalent, and 3‑5 years of relevant distribution or manufacturing management/leadership experience
In lieu of a degree, 6‑10 years of progressively responsible distribution leadership experience
Onsite and in office role
Data‑driven mindset with expertise in cost control and operational efficiency
Ability to lead and coach an hourly employee team
Manage relationships with third‑party delivery providers to maintain contractual standards
Excellent interpersonal and customer relations skills
Highly organized and process oriented with the ability to complete tasks on time
Adaptive and able to change processes to keep pace with evolving business requirements
Strong technical skills in Microsoft Excel, Word, PowerPoint and Power BI reporting
Preferred Qualifications
Six Sigma Black Belt or demonstrated Lean Manufacturing experience
Knowledge and execution of Final‑mile delivery models, including white‑glove service and same‑day or multi‑day delivery routing
Exposure to furniture manufacturing, distribution and/or big box distribution
Final Mile Transportation carrier contract negotiations or procurement experience
Expert understanding of Safety and OSHA standards
Physical Requirements
Must stand, walk, talk and hear while performing duties
Must be able to move, lift or carry heavy objects or materials up to 50–100 pounds
Benefits
Generous discount on all Williams‑Sonoma, Inc. brand products
401(k) plan and other investment opportunities
Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
Health, dental and vision insurance, including same‑sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
For more information on our benefits offerings, please visit MyWSIBenefits.com
To learn more about our Supply Chain culture and regional associate events, please visit https://shorturl.at/R3OAX (Login credentials may be required)
Equal Employment Opportunity This position is not eligible for visa sponsorship. The position is open to all qualified applicants and we encourage diversity. This is an EOE job posted for qualified candidates.
How to Apply Apply Now
Alternatively, you can apply to this job using your profile from Indeed by clicking the button below:
Apply with Indeed
#J-18808-Ljbffr