Fontainebleau Miami Beach
Overview
Join to apply for the
LIV | VIP Business Development Host
role at
Fontainebleau Miami Beach .
This iconic hotel blends Golden Era glamour with modern luxury, offering a vibrant guest experience.
The VIP Business Development Host plays a key role in selling and marketing the nightclub, dayclub, and other services to guests while focusing on developing a clientele list.
Responsibilities
Prospect for and convert new potential guests and repeat guests, interacting with them in other bars, clubs, restaurants, and resort properties outside the hotel’s premises.
Conduct face-to-face meetings with potential club guests throughout the community to create a clientele list and encourage purchase of tables, entries, and spend at LIV events.
Generate sales, obtain orders, and secure tables, entries, and spending at LIV.
Provide information about the nightclub’s offerings, including VIP services, bottle service, and exclusive events through in-person interactions away from the hotel property.
Establish and maintain strong relationships with VIP guests, influencers, and industry contacts to enhance guest satisfaction and encourage repeat visits.
Build and maintain long-term relationships with prospects and existing customers through in-person interactions.
Identify and qualify new leads through in-person networking, referrals, and cold outreach conducted in the field.
Promote and upsell VIP services, packages, and promotions to maximize revenue.
Identify opportunities to enhance the VIP experience through partnerships, collaborations, or special offerings.
Monitor VIP guest spending patterns and provide recommendations for personalized offerings and incentives.
Anticipate and fulfill VIP guests’ needs, ensuring their comfort and satisfaction throughout their visit, including greeting VIP guests upon arrival and providing a warm, personalized welcome.
Engage in networking activities, attending industry events, and building a personal network of high-profile individuals.
Work closely with the reservations team to coordinate, organize, and manage VIP table reservations, bottle service, and special requests, ensuring accurate and timely arrangements.
Maintain an organized record of VIP guest preferences, special occasions, and other relevant information to personalize their experience during future visits.
Handle last-minute reservation changes or adjustments with professionalism and efficiency.
Escort VIP guests to assigned tables or private areas and assist with seating arrangements.
Consistently spend substantial time—at least multiple hours a day, multiple times per week—off of the hotel premises, conducting off-site sales and order generation work.
Qualifications
High School diploma or equivalent required.
Two (2) years of experience in customer development, customer relationship management, or a related role within the nightlife or hospitality industry.
Strong understanding of the nightclub industry, market dynamics, and customer preferences.
Highly motivated and energetic personality with a strong commitment to excellence in hospitality.
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Additional Requirements
Excellent communication and interpersonal skills.
Demonstrated ability to maintain consistent, high-quality service levels.
Basic computer skills, including proficiency in MS Office.
Ability to maintain confidentiality of sensitive guest and company information.
Must be willing and able to work a flexible schedule to include holidays, nights, and weekends.
Work in a fast-paced, busy, and somewhat stressful environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology; Hospitality
#J-18808-Ljbffr
LIV | VIP Business Development Host
role at
Fontainebleau Miami Beach .
This iconic hotel blends Golden Era glamour with modern luxury, offering a vibrant guest experience.
The VIP Business Development Host plays a key role in selling and marketing the nightclub, dayclub, and other services to guests while focusing on developing a clientele list.
Responsibilities
Prospect for and convert new potential guests and repeat guests, interacting with them in other bars, clubs, restaurants, and resort properties outside the hotel’s premises.
Conduct face-to-face meetings with potential club guests throughout the community to create a clientele list and encourage purchase of tables, entries, and spend at LIV events.
Generate sales, obtain orders, and secure tables, entries, and spending at LIV.
Provide information about the nightclub’s offerings, including VIP services, bottle service, and exclusive events through in-person interactions away from the hotel property.
Establish and maintain strong relationships with VIP guests, influencers, and industry contacts to enhance guest satisfaction and encourage repeat visits.
Build and maintain long-term relationships with prospects and existing customers through in-person interactions.
Identify and qualify new leads through in-person networking, referrals, and cold outreach conducted in the field.
Promote and upsell VIP services, packages, and promotions to maximize revenue.
Identify opportunities to enhance the VIP experience through partnerships, collaborations, or special offerings.
Monitor VIP guest spending patterns and provide recommendations for personalized offerings and incentives.
Anticipate and fulfill VIP guests’ needs, ensuring their comfort and satisfaction throughout their visit, including greeting VIP guests upon arrival and providing a warm, personalized welcome.
Engage in networking activities, attending industry events, and building a personal network of high-profile individuals.
Work closely with the reservations team to coordinate, organize, and manage VIP table reservations, bottle service, and special requests, ensuring accurate and timely arrangements.
Maintain an organized record of VIP guest preferences, special occasions, and other relevant information to personalize their experience during future visits.
Handle last-minute reservation changes or adjustments with professionalism and efficiency.
Escort VIP guests to assigned tables or private areas and assist with seating arrangements.
Consistently spend substantial time—at least multiple hours a day, multiple times per week—off of the hotel premises, conducting off-site sales and order generation work.
Qualifications
High School diploma or equivalent required.
Two (2) years of experience in customer development, customer relationship management, or a related role within the nightlife or hospitality industry.
Strong understanding of the nightclub industry, market dynamics, and customer preferences.
Highly motivated and energetic personality with a strong commitment to excellence in hospitality.
Must be at least 21 years of age.
Language Skills
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to read and communicate verbally in English.
Written communication skills in English may also be required.
Additional Requirements
Excellent communication and interpersonal skills.
Demonstrated ability to maintain consistent, high-quality service levels.
Basic computer skills, including proficiency in MS Office.
Ability to maintain confidentiality of sensitive guest and company information.
Must be willing and able to work a flexible schedule to include holidays, nights, and weekends.
Work in a fast-paced, busy, and somewhat stressful environment.
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology; Hospitality
#J-18808-Ljbffr