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Human Touch Home Health Care

Administrative Support Coordinator

Human Touch Home Health Care, Colorado Springs, Colorado, United States, 80509

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Administrative Support Coordinator - Home Health Position Overview:

We are seeking a highly organized, adaptable, and tech-savvy

Administrative Support Coordinator

to join our team. This multi-functional role supports several departments and agencies within our home health agency, including Intake, Scheduling, Human Resources, Reception, and general Administration. The ideal candidate will also assist with order management, software troubleshooting, and cross-departmental coverage as needed. This is a dynamic position perfect for someone who thrives in a fast-paced environment and has prior experience in home health care.

Responsibilities:

Intake & Scheduling Support:

Assist with new patient intake, ensuring all required documentation is completed and accurate

Coordinate and confirm scheduling for field staff and clinicians

Communicate with patients, families, and referral sources in a timely and professional manner

Administrative & Reception Duties:

Provide front‑desk reception coverage, answering phones and greeting visitors

Support general office operations including filing, faxing, copying, and scanning documents

Handle data entry and maintain accurate records in agency systems

HR & Staff Support:

Assist with onboarding new staff, collecting required credentials, and tracking renewals

Maintain employee files and support the HR team with administrative tasks

Order Management:

Obtain physician orders and signatures for services and updates

Ensure all medical documentation complies with regulatory standards and deadlines

Tech & Software Troubleshooting:

Provide basic technical support for scheduling, EMR, and office systems

Coordinate with IT or vendors when issues require escalation

Floating Support:

Step into various roles across departments and agencies when coverage is needed

Collaborate with team members to ensure seamless operations and continuity of care

Qualifications:

Prior experience in a

home health care

setting strongly preferred

Excellent organizational and multitasking skills

Strong communication and interpersonal abilities

Proficient in Microsoft Office and comfortable with EMR systems

Ability to problem‑solve and work independently

Detail‑oriented with a high level of accuracy

High school diploma or equivalent (required); associate or bachelor's degree a plus

Job Type:

Full‑Time and Onsite

Schedule:

Monday to Friday

Note:

This job description is not intended to be all‑inclusive. The employee may be required to perform other related duties as assigned by their manager.

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