Alphabe Insight Inc
Company Description
GG Media is a forward-thinking marketing and communications firm dedicated to delivering refined promotional strategies for brands seeking meaningful impact. We combine creativity, data-driven insights, and high-quality client service to elevate brand visibility and strengthen audience engagement. Our team values professionalism, innovation, and a collaborative work environment where every team member has the opportunity to grow and contribute to our long-term success. Job Description
We are looking for a highly organized and detail-oriented
Customer Support Assistant
to join our team. In this role, you will support daily client interactions, assist in resolving inquiries, ensure timely communication, and contribute to providing a seamless customer journey. You will work closely with internal teams to maintain service standards and uphold the quality that represents GG Media. Responsibilities
Manage incoming inquiries via phone and email with a professional and solution-oriented approach. Assist customers by addressing questions, troubleshooting concerns, and providing accurate information. Maintain detailed documentation of interactions, updates, and follow-ups. Coordinate with internal departments to ensure prompt resolution of issues. Support routine administrative tasks to keep operations organized and efficient. Uphold service quality standards and contribute to a positive client experience. Qualifications
Strong communication and interpersonal skills. Ability to stay organized, prioritize tasks, and manage time effectively. Excellent problem-solving abilities and attention to detail. Comfortable working in a fast-paced, service-oriented environment. Professional demeanor and commitment to maintaining high service standards. Additional Information
Competitive annual salary of
$47,000 — $51,000 . Professional growth and internal advancement opportunities. Skill-development and training programs to enhance your career. Supportive work environment with a focus on team collaboration. Stable, long-term employment with opportunities to expand responsibilities.
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GG Media is a forward-thinking marketing and communications firm dedicated to delivering refined promotional strategies for brands seeking meaningful impact. We combine creativity, data-driven insights, and high-quality client service to elevate brand visibility and strengthen audience engagement. Our team values professionalism, innovation, and a collaborative work environment where every team member has the opportunity to grow and contribute to our long-term success. Job Description
We are looking for a highly organized and detail-oriented
Customer Support Assistant
to join our team. In this role, you will support daily client interactions, assist in resolving inquiries, ensure timely communication, and contribute to providing a seamless customer journey. You will work closely with internal teams to maintain service standards and uphold the quality that represents GG Media. Responsibilities
Manage incoming inquiries via phone and email with a professional and solution-oriented approach. Assist customers by addressing questions, troubleshooting concerns, and providing accurate information. Maintain detailed documentation of interactions, updates, and follow-ups. Coordinate with internal departments to ensure prompt resolution of issues. Support routine administrative tasks to keep operations organized and efficient. Uphold service quality standards and contribute to a positive client experience. Qualifications
Strong communication and interpersonal skills. Ability to stay organized, prioritize tasks, and manage time effectively. Excellent problem-solving abilities and attention to detail. Comfortable working in a fast-paced, service-oriented environment. Professional demeanor and commitment to maintaining high service standards. Additional Information
Competitive annual salary of
$47,000 — $51,000 . Professional growth and internal advancement opportunities. Skill-development and training programs to enhance your career. Supportive work environment with a focus on team collaboration. Stable, long-term employment with opportunities to expand responsibilities.
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