Mercy
Patient Service Representative (Full Time – SURGERY CENTER)
Mercy, Springfield, Missouri, us, 65897
Job Description:
We’re a Little Different. Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals — careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
We’re expanding to help our communities grow. Join us and be a part of it all.
Overview The Patient Service Representative greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.
Qualifications
Education: High school diploma or equivalent
Experience Preferred: One year of applicable medical office experience.
New hire must attend Clinic Core Front Desk Training through Clinical Education.
All new hires are hired into this role.
Benefits Day‑one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer‑matched retirement funds are just a few of the great benefits offered to eligible co‑workers, including those working 32 hours or more per pay period!
What Makes You a Good Match for Mercy? Compassion and professionalism go hand‑in‑hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care — that’s just part of our commitment.
EEO/AA/Minorities/Females/Disabled/Veterans
Mercy
#J-18808-Ljbffr
We’re a Little Different. Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals — careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
We’re expanding to help our communities grow. Join us and be a part of it all.
Overview The Patient Service Representative greets, instructs, directs and schedules patients and visitors. Performs a variety of clerical duties for physicians and clinic staff. Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed. Enters new and established patient information into the computer. Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate. Performs patient care activities within the scope of data entry/processing and patient account functions. Establishes payment plans and collection of payments. Answers questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, medical records and patient referrals.
Qualifications
Education: High school diploma or equivalent
Experience Preferred: One year of applicable medical office experience.
New hire must attend Clinic Core Front Desk Training through Clinical Education.
All new hires are hired into this role.
Benefits Day‑one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer‑matched retirement funds are just a few of the great benefits offered to eligible co‑workers, including those working 32 hours or more per pay period!
What Makes You a Good Match for Mercy? Compassion and professionalism go hand‑in‑hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care — that’s just part of our commitment.
EEO/AA/Minorities/Females/Disabled/Veterans
Mercy
#J-18808-Ljbffr