State of Tennessee
DCS CASE MANAGER 2* – 12242025-73871
State of Tennessee
Location:
Athens, TN & Jasper, TN (Marion County, McMinn County) – Department of Children's Services, Drug Team Division.
Opening Date: 12/24/2025 12:00 AM Central Time
Closing Date: 12/30/2025 11:59 PM Central Time
Salary (Monthly): $3,724.00 – $4,656.00
Salary (Annually): $44,688.00 – $55,872.00
Job Type: Full‑Time
Overview This classification is responsible for professional case management work of routine difficulty and performs related work as required. This is the working level class in the Children's Services Case Manager job series. An employee in this class is responsible for providing case management services to children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 1* in that an incumbent of the latter performs entry‑level case management work. This class differs from DCS Case Manager 3 in that an incumbent of the latter is responsible for training and leading other case managers.
Qualifications This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full‑time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
Applicants for this class must:
Must be at least twenty-one (21) years of age on the date of application;
Be a citizen of the United States;
Possess a valid driver's license prior to and during employment;
Have a good moral character, as determined by investigation;
Complete a criminal history disclosure form in a manner approved by the appointing authority;
Have no conviction for a felony;
Agree to release all records involving their criminal history to the appointment authority;
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint‑based criminal history records check;
Submit to and pass a pre‑employment screening test for use of illegal drugs.
Responsibilities
Determine if abuse or neglect has occurred, identify the abuser, assess risk or harm to the child, establish a safety plan, recommend permanency options, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate/observe visitation.
Maintain documentation for case files and other required documentation; prepare for, participate in, and testify at court proceedings.
Conduct interviews with alleged child victims, individuals reporting alleged abuse or neglect, the child's family, and collateral contacts; gather required information such as school records, demographic information, medical exam/psychological information, etc.; identify supports for children and families; administer client drug screens; conduct required assessments of home environments; and perform face‑to‑face visits with children, resource families, providers, kinship homes, and other relevant entities.
Work flexible hours including weekends, holidays, and after hours; schedule appointments, meetings, and visitation with children on caseload; transport children to various appointments safely; assist children in preparing for placement; and sit with children awaiting placement.
Communicate effectively and timely with others, engage with children and families to build trustful relationships, encourage clients to overcome barriers and achieve permanency, explain parental rights and other relevant documents to families, and respond promptly to families, providers, co‑workers, and supervisors.
Convene and identify members for Child and Family Team Meetings to work collaboratively with all participants; develop action steps and goals to be accomplished by the team.
Work within communities by making referrals to service providers on behalf of clients; collaborate with law enforcement officials and multi‑disciplinary teams; train foster parents, adoptive parents, and the community.
Competencies (KSA's)
Decision Quality
Action Oriented
Customer Focus
Manages Conflict
Communicates Effectively
Knowledge
Clerical
Customer and Personal Service
Skills
Time Management
Active Learning and Listening
Complex Problem Solving
Abilities
Written Comprehension
Deductive Reasoning
Inductive Reasoning
Tools & Equipment
Electronic Devices
Computers
Motor Vehicles
TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license
For the past five years, the candidate's driver record must not contain the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, or more than four moving violations.
Driver's License Information Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.
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State of Tennessee
Location:
Athens, TN & Jasper, TN (Marion County, McMinn County) – Department of Children's Services, Drug Team Division.
Opening Date: 12/24/2025 12:00 AM Central Time
Closing Date: 12/30/2025 11:59 PM Central Time
Salary (Monthly): $3,724.00 – $4,656.00
Salary (Annually): $44,688.00 – $55,872.00
Job Type: Full‑Time
Overview This classification is responsible for professional case management work of routine difficulty and performs related work as required. This is the working level class in the Children's Services Case Manager job series. An employee in this class is responsible for providing case management services to children under the State's supervision, in State custody, or at risk of State custody, and their families. This class differs from DCS Case Manager 1* in that an incumbent of the latter performs entry‑level case management work. This class differs from DCS Case Manager 3 in that an incumbent of the latter is responsible for training and leading other case managers.
Qualifications This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to one year of full‑time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
Applicants for this class must:
Must be at least twenty-one (21) years of age on the date of application;
Be a citizen of the United States;
Possess a valid driver's license prior to and during employment;
Have a good moral character, as determined by investigation;
Complete a criminal history disclosure form in a manner approved by the appointing authority;
Have no conviction for a felony;
Agree to release all records involving their criminal history to the appointment authority;
Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint‑based criminal history records check;
Submit to and pass a pre‑employment screening test for use of illegal drugs.
Responsibilities
Determine if abuse or neglect has occurred, identify the abuser, assess risk or harm to the child, establish a safety plan, recommend permanency options, monitor adoptive and foster families, recruit foster parents, conduct home visits, and coordinate/observe visitation.
Maintain documentation for case files and other required documentation; prepare for, participate in, and testify at court proceedings.
Conduct interviews with alleged child victims, individuals reporting alleged abuse or neglect, the child's family, and collateral contacts; gather required information such as school records, demographic information, medical exam/psychological information, etc.; identify supports for children and families; administer client drug screens; conduct required assessments of home environments; and perform face‑to‑face visits with children, resource families, providers, kinship homes, and other relevant entities.
Work flexible hours including weekends, holidays, and after hours; schedule appointments, meetings, and visitation with children on caseload; transport children to various appointments safely; assist children in preparing for placement; and sit with children awaiting placement.
Communicate effectively and timely with others, engage with children and families to build trustful relationships, encourage clients to overcome barriers and achieve permanency, explain parental rights and other relevant documents to families, and respond promptly to families, providers, co‑workers, and supervisors.
Convene and identify members for Child and Family Team Meetings to work collaboratively with all participants; develop action steps and goals to be accomplished by the team.
Work within communities by making referrals to service providers on behalf of clients; collaborate with law enforcement officials and multi‑disciplinary teams; train foster parents, adoptive parents, and the community.
Competencies (KSA's)
Decision Quality
Action Oriented
Customer Focus
Manages Conflict
Communicates Effectively
Knowledge
Clerical
Customer and Personal Service
Skills
Time Management
Active Learning and Listening
Complex Problem Solving
Abilities
Written Comprehension
Deductive Reasoning
Inductive Reasoning
Tools & Equipment
Electronic Devices
Computers
Motor Vehicles
TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
A valid driver's license
For the past five years, the candidate's driver record must not contain the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, or more than four moving violations.
Driver's License Information Please include your Driver's License Information under the Licenses and Certifications section of your application. Agencies may allow an exception based on other factors.
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