TEKsystems Global Services, LLC
Patient Access Manager
TEKsystems Global Services, LLC, Valley City, North Dakota, United States, 58072
Overview
We’re seeking a dynamic Patient Access Manager to lead registration and financial clearance operations across two small critical access hospitals. These facilities see 30–50 patients per day, and the manager will split time between Valley City and Lisbon (approximately 45 miles apart).
What You’ll Do
Lead a team of 15 direct reports, ensuring smooth patient registration and access processes.
Drive short- and long-term planning for all registration areas, including pre-service and point-of-service financial clearance.
Manage operational metrics to meet organizational goals, including service level agreements and budget targets.
Oversee staffing activities—hiring, training, performance management—and mentor supervisors to foster engagement and growth.
Collaborate with leadership to enforce policies and develop new procedures that align with hospital standards.
Communicate proactively with leadership and staff, providing feedback and solutions for continuous improvement.
What We’re Looking For
Strong leadership and customer service skills.
Experience with EMR/EHR systems.
Ability to manage multiple priorities and drive results in a fast-paced healthcare environment.
Previous supervisory experience, including hiring, training, and performance management.
Why This Role Matters You’ll play a critical role in ensuring patients have a seamless experience from registration to care, while supporting the hospital’s mission and operational success. This is an opportunity to make a meaningful impact in a community-focused healthcare setting.
Job Type & Location Permanent position based out of Valley City, ND.
Pay And Benefits The pay range for this position is $75,000.00 – $85,000.00 per year.
Medical, dental, vision, disability, life, and business travel insurance
Manager Time Off – 20 days per year
401(k) with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Workplace Type This is a fully onsite position in Valley City, ND.
Application Deadline This position is anticipated to close on Jan 1, 2026.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
What You’ll Do
Lead a team of 15 direct reports, ensuring smooth patient registration and access processes.
Drive short- and long-term planning for all registration areas, including pre-service and point-of-service financial clearance.
Manage operational metrics to meet organizational goals, including service level agreements and budget targets.
Oversee staffing activities—hiring, training, performance management—and mentor supervisors to foster engagement and growth.
Collaborate with leadership to enforce policies and develop new procedures that align with hospital standards.
Communicate proactively with leadership and staff, providing feedback and solutions for continuous improvement.
What We’re Looking For
Strong leadership and customer service skills.
Experience with EMR/EHR systems.
Ability to manage multiple priorities and drive results in a fast-paced healthcare environment.
Previous supervisory experience, including hiring, training, and performance management.
Why This Role Matters You’ll play a critical role in ensuring patients have a seamless experience from registration to care, while supporting the hospital’s mission and operational success. This is an opportunity to make a meaningful impact in a community-focused healthcare setting.
Job Type & Location Permanent position based out of Valley City, ND.
Pay And Benefits The pay range for this position is $75,000.00 – $85,000.00 per year.
Medical, dental, vision, disability, life, and business travel insurance
Manager Time Off – 20 days per year
401(k) with up to 6% employer match
10 paid holidays per year
Health savings accounts, healthcare & dependent flexible spending accounts
Employee Assistance program, Employee discount program
Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
Workplace Type This is a fully onsite position in Valley City, ND.
Application Deadline This position is anticipated to close on Jan 1, 2026.
Equal Opportunity Employer Statement The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr