Patient Registration Representative-Fuquay Varina

Patient Registration Representative - Fuquay Varina Overview The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments and coordinating follow‑up appointments. The role accurately performs administrative duties required for patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure delivery of the highest quality customer service. The work environment is high‑volume and fast‑paced, requiring the ability to greet and check patients in upon arrival and provide unsurpassed service to patients and families presenting for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at the centralized welcome desks at hospital entrances and medical office buildings as well as at the check‑in desk within the physician practices. The Representative is responsible for collecting point‑of‑service payments and may also be responsible for scheduling appointments.

Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

Education High School Diploma or Equivalent Required

Experience 1 Year Customer Service Preferred

Employment Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Health Care Provider

Industries: Hospitals and Health Care

EOE

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