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Select Physical Therapy

Medical Front Office - Patient Service Specialist

Select Physical Therapy, Arlington, Virginia, United States, 22201

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Medical Front Office - Patient Service Specialist

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Select Physical Therapy .

Overview When patients enter our outpatient physical therapy center in Arlington, we want them to have an exceptional experience – starting at the front desk. As a patient service specialist, you’ll manage both the patient side and business side of our center, ensuring each patient feels welcome from the moment they arrive.

Position Details

Location: Arlington, VA

Type: Full time

Schedule: Weekdays – Monday/Wednesday/Friday (6:30 am–3:00 pm), Tuesday/Thursday (10:30 am–7:00 pm)

Compensation: $18–$22 per hour (depends on experience)

Why Join Us

Start Strong – Mentorship and orientation programs ensure a successful transition

Recharge & Refresh – Generous PTO to maintain a healthy work‑life balance

Your Health Matters – Comprehensive medical, RX, vision, and dental plan offerings

Invest in Your Future – Company‑matching 401(k) retirement plans and life & disability protection

Responsibilities

Greet and register patients and provide information about what to expect during their visit and next appointments during check‑out.

Schedule patient appointments in person and via phone.

Maintain regular communication with parties such as attorney offices, insurance companies, translation companies, market operational leaders, and the business development team.

Collect co‑pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Minimum Qualifications

High School Diploma or GED required.

Insurance verification experience.

Preferred Qualifications

1 year of medical office experience.

Equal Opportunity Employer/including Disabled/Veterans.

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