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Buckner HeavyLift Cranes

Parts Manager

Buckner HeavyLift Cranes, Graham, North Carolina, United States, 27253

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Buckner HeavyLift Crane’s mission is to provide safe, logical & experienced solutions to complex and demanding projects within the heavy lift crane rental industry. Founded over 75 years ago in 1947, Buckner continues to be led by members of the company’s founding family and has a strong reputation for integrity in the industry.

The Buckner culture is very community oriented with a focus on employees’ health, wellness and balanced lifestyles. Buckner is a unique force within the traditional construction industry offering a state-of-the-art campus in Graham, NC and top of the line benefits to our employees. Our team is focused on nurturing talent and creating a progressive atmosphere that inspires our team to continue being the best at what they do.

Summary The Parts Manager is responsible for overseeing all parts, inventory, and warehouse operations to ensure timely, accurate, and cost-effective support of Buckner HeavyLift Cranes’ operations and customers. This role provides leadership and direction for parts inventory control, order processing, vendor coordination, shipping logistics, and warehouse organization. The Parts Manager is expected to have prior inventory management experience at a supervisory or management level, preferably in a warehouse, yard, or industrial environment, and will work closely with Operations, the Graham yard, and field teams to support business needs. This role requires the ability to effectively manage parts, people, and operational situations from multiple perspectives, while demonstrating strong judgment, ownership, and continuous improvement of parts-related processes.

Leadership & Inventory Management

Lead, manage, and maintain overall accountability for parts inventory across the warehouse, yard, and shop

Develop and enforce inventory control processes to ensure accuracy, availability, and proper stock levels

Conduct regular inventory reviews, audits, and cycle counts; remove obsolete inventory and add required stock as needed

Supervise and support parts personnel and/or associates, setting expectations and priorities

Ensure warehouse organization, cleanliness, safety, and efficient layout

Collaborate with Operations Management to forecast parts needs and support project planning

Vendor and Purchasing Management

Source parts by requesting pricing and availability

Submit detailed PO requests and ensure accuracy before vendor placement

Ensure all parts orders are acknowledged and processed in a timely manner

Oversee order prioritization to meet operational urgency and critical lift schedules

Develop and implement new parts process to improve efficiency, accuracy, and turnaround time

Track and communicate delays or changes immediately

Maintain and update internal shipping and purchasing trackers

Process Ownership and Continuous Improvement

Evaluate, refine, and improve existing parts, inventory, and warehouse processes

Identify gaps or inefficiencies and proactively recommend solutions

Ensure processes are clearly communicated, followed, and consistently applied

Demonstrate independent thinking and sound decision-making in dynamic situations

Shipping and Delivery Oversight

Verify all shipments for accuracy, condition, and completeness

Oversee packing, securement, and appropriate shipping methods

Coordinate and track shipments

Ensure weekend and after-hours coverage as needed, with proactive communication to Operations

Warranty Repair and Core Management

Manage warranty claims, documentation, and coordination with vendors

Oversee repair processes, including tracking parts sent for repair and return timelines

Maintain accurate records for repairs, warranties, and related costs

Manage core returns, ensuring timely shipment, tracking, and receipt of credits

Reconcile core credits and warranty recoveries to ensure financial accuracy

Standard Operating Procedures & General Responsibilities

Fully utilize Buckner’s operating systems and processes

Ensure compliance with Buckner Safety Policies and OSHA regulations

Understand and ensure compliance with Buckner held ISO Certification: ISO 9001 - Quality Management, ISO 14001 - Environmental Management and ISO 45001 - Health and Safety Management

Operate within warehouse, yard, and shop environments (indoor and outdoor)

Utilize standard office equipment and inventory systems

Operate Buckner vehicles and equipment as required

Other duties as assigned by Operations Management

Managing a team of Parts Associates in various locations

Skills and Requirements

3–5 years of parts, inventory, or operations management (heavy equipment industry preferred)

Strong understanding of crane, construction, or heavy equipment components.

Excellent time-management and organizational skills.

Proficient with computers and data entry; Salesforce experience is a plus.

Ability to work independently and make fast, informed decisions.

Strong communication and teamwork skills across departments.

Ability to multitask, prioritize urgent requests, and meet deadlines

Willingness to support limited travel as needed, up to 25%

Physical Requirements

Ability to work outdoors in varying conditions.

Ability to climb stairs and ladders to perform visual inspections of equipment and worksites.

Ability to lift and carry objects up 50 lbs. (e.g., safety equipment, signage, rigging, etc.) occasionally.

Ability to balance and maintain stability when working on elevated surfaces (e.g., catwalks)

Ability to stand, walk, and move across large projects/yard (up to 6 hours daily).

Must be able to distinguish between various sounds, including alarms, warning signals, and verbal commands in noisy environments

Ability to lift/push up to 50 lb

Job Type Full-time, Salary

Education High school or equivalent

Work Location Based M-F in the Graham, NC yard/shop Weekends and after hours as needed per the job requirements

Full Time Benefits (waiting period may apply)

401(k) and matching

Medical Insurance

Vision Insurance

Disability Insurance

Health Savings Account

Flexible Spending Account

Life Insurance

Paid Time Off

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