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Lifepoint Health®

Patient Access Representative

Lifepoint Health®, Georgetown, Kentucky, United States, 40324

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Patient Access Representative

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Lifepoint Health® .

Georgetown Community Hospital is an acute care hospital with 75 beds offering a broad range of inpatient, outpatient, intensive care, surgical, emergency and diagnostic services. From bariatrics to women's services to radiology, we have a wide range of services serving our community.

Georgetown is a small town bursting with charm in the midst of Kentucky Horse Country and is the true birthplace of bourbon. We are proud to be Kentucky's fastest growing city and home to a diverse list of adventures for all including petting a thoroughbred champion, feeling the thunder of a new engine roar to life, and strolling along a bustling Victorian‑era downtown with architectural charm and locally‑owned shops, restaurants, craft breweries and a bourbon distillery.

Why Choose Us

Health (Medical, Dental, Vision) and 401K Benefits for full‑time employees

Competitive Paid Time Off / Extended Illness Bank package for full‑time employees

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

Options for accident, critical illness, long‑term, short‑term, and hospital indemnity insurance

Professional development opportunities

And much more...

Position Summary Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co‑pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility.

Reports to:

the Director or Manager of Department.

Essential Functions

Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner.

Distributes and explains forms, documents, and educational handouts to patients and families.

Verifies insurance benefits and obtains precertification/authorization as necessary.

Determines and accepts required payments (e.g., co‑pays, deductibles) or refers to financial counseling as appropriate.

Communicates professionally in‑person and by phone; provides clear instructions and excellent customer service.

Protects patient privacy and confidentiality in all registration activities.

Participates in performance improvement and required education.

Works alternate shifts/areas as needed to support department operations.

Performs other duties as assigned.

Additional Information Populations Served:

Does not treat or provide clinical care to patients.

Protected Health Information Accessed: Demographic, Insurance, Financial. Exposure: Occupational exposure to bloodborne pathogens may be present. Physical Requirements (typical): Frequent keyboard data entry, sitting, audible speech and hearing; frequent reaching and repetitive hand/arm movements; occasional walking, standing, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing, kneeling, running, and higher‑force tasks. Vision demands include near/far vision and depth perception (constant), color distinction (constant); smell and taste rarely required. Occasional exposure to biological and rare exposure to chemical hazards (e.g., dust, gases/vapors/fumes); latex exposure rare.

Education

High School diploma preferred.

Critical thinking, decisive judgment, and ability to work with minimal supervision in a fast‑paced environment.

Rapid learning and navigation of multiple software systems.

Effective English communication (read, write, speak, and understand).

Ability to complete the Skills Competency Checklist within 90 days of hire.

EEO Statement Georgetown Community Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Lifepoint Health is a leader in community‑based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post‑acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

Seniority level

Entry level

Employment type

Full‑time

Job function

Health Care Provider

Industries

Hospitals and Health Care

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