First PREMIER Bank/PREMIER Bankcard
Customer Service Representative-Onsite or Remote
First PREMIER Bank/PREMIER Bankcard, Dakota Dunes, South Dakota, United States
Customer Service Representative – Onsite or Remote
6 days ago Be among the first 25 applicants
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Job Description
Location:
Dakota Dunes, SD
Shift:
Varying shift options available
Job Status:
Full-Time and Part-Time
Pay:
$17.00-18.90/hour starting, additional monthly incentives available
Company:
PREMIER Bankcard
Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required.
Work Site:
This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift Options
Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm
Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm
Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm
No Sundays!
About The Role
Answer inbound calls about our products and services.
Understand policies and procedures used for daily operations.
Take accountability for customer satisfaction with a highly professional demeanor.
Demonstrate a strong phone presence while assisting those with less than perfect credit.
Achieve high satisfaction on customer surveys.
Participate in team meetings.
Training
Extensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for future success!
Pay Details Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.
Top 75% of associates are eligible for incentives
Career path from Associate I to Associate IV – each step earning an increase in pay
Earn up to an additional $3.50/hr. when working non-traditional hours
Bilingual skills compensated with a 10% differential
Flex Scheduling opportunity for top performers
Competitive Benefits Package
Full medical benefits for 20+ hours/week
FREE dental and vision coverage
Generous time off plans including PTO, Sick Pay, and Bonus Days
401(k) – dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
Employee Wellness Program
Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work.
Career advancement opportunities are a way PREMIER leaders show they care.
Appreciation shown through concerts, outdoor bashes, cash, car giveaways and more.
Referrals increase your chances of interviewing at First PREMIER Bank/PREMIER Bankcard by 2x
#J-18808-Ljbffr
At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.
We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.
Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.
Job Description
Location:
Dakota Dunes, SD
Shift:
Varying shift options available
Job Status:
Full-Time and Part-Time
Pay:
$17.00-18.90/hour starting, additional monthly incentives available
Company:
PREMIER Bankcard
Fluent bilingual skills (English/Spanish) are compensated in the form of a 10% differential. Bilingual skills are not required.
Work Site:
This job is offered on-site in Dakota Dunes and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating.
Shift Options
Full Time: Monday-Friday 12:30pm-9:00pm, Every Third Saturday 8:00am-4:30pm
Full-Time: Monday-Friday 12:00pm-9:00pm, Every Third Saturday 8:00am-4:30pm
Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm
No Sundays!
About The Role
Answer inbound calls about our products and services.
Understand policies and procedures used for daily operations.
Take accountability for customer satisfaction with a highly professional demeanor.
Demonstrate a strong phone presence while assisting those with less than perfect credit.
Achieve high satisfaction on customer surveys.
Participate in team meetings.
Training
Extensive paid training program, up to 3 weeks in length.
Ongoing training opportunities for future success!
Pay Details Base wage starting at $17-18.90/hr. with opportunities to increase take home pay.
Top 75% of associates are eligible for incentives
Career path from Associate I to Associate IV – each step earning an increase in pay
Earn up to an additional $3.50/hr. when working non-traditional hours
Bilingual skills compensated with a 10% differential
Flex Scheduling opportunity for top performers
Competitive Benefits Package
Full medical benefits for 20+ hours/week
FREE dental and vision coverage
Generous time off plans including PTO, Sick Pay, and Bonus Days
401(k) – dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
Employee Wellness Program
Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
Fun Employee Parties
Our Culture
Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work.
Career advancement opportunities are a way PREMIER leaders show they care.
Appreciation shown through concerts, outdoor bashes, cash, car giveaways and more.
Referrals increase your chances of interviewing at First PREMIER Bank/PREMIER Bankcard by 2x
#J-18808-Ljbffr