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Oklahoma City Community College

Outreach Specialist of Center of Excellence for Veteran Student Success

Oklahoma City Community College, Oklahoma City, Oklahoma, United States, 73116

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Outreach Specialist of Center of Excellence for Veteran Student Success Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the

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Please see Special Instructions for more details. Applicants are to thoroughly complete the electronic application and attach the required documents: Cover letter, resume and transcript conferring highest degree. Applicants who do not attach the required documents will not be considered for the position. For application assistance, please contact Human Resources

Position Information Position Information (Default Section)

Posting Number: Staff_0403451

Classification Title: Staff

Working Title: Outreach Specialist of Center of Excellence for Veteran Student Success

Datatel Position ID: VEST3OUTSPEC1A

Annual Hours: 2080 hours

Placement Range: $43,000

Position Type: Regular

Job Category: Exempt

General Description: This position is responsible in providing targeted outreach services to the veteran community, fostering awareness and recruitment efforts to increase veteran enrollment at the institution.

This appointment is contingent upon availability of grant funding. Once the funds from the grant that provide funding for this appointment are no longer available, this appointment may be terminated without cause upon written notice to the employee.

Reports To: Director of Center of Excellence for Veteran Student Success (CEVSS)

What position(s) reports to this position? NA

Qualifications

Bachelor’s Degree in Education, Behavioral Sciences, Communications, Public Relations, or a similar field.

Minimum (1) year experience in outreach, recruitment, or similar roles. Outreach experience should include experience working with local veteran organizations and experience developing database tracking systems and outreach metric reporting.

Equivalency/Substitution: Will accept an Associate’s Degree in Education, Behavioral Sciences, Communications, Public Relations, or a similar field with minimum (3) years’ experience in outreach, recruitment, or similar roles. Outreach experience should include experience working with local veteran organizations and experience developing database tracking systems and outreach metric reporting.

Required Knowledge, Skills & Abilities Knowledge:

Comprehensive understanding of VA benefits (e.g., GI Bill®, Vocational Rehabilitation and Employment, healthcare)

Awareness of federal, state, and institutional policies affecting veterans and military-connected students

Familiarity with enrollment processes, academic advising, and student support services offered at community colleges

Knowledge of effective strategies for promoting programs and services to veterans, military service members, and their families

Knowledge of student information systems (SIS), customer relationship management (CRM) platforms, and tracking outreach efforts

Familiarity with FERPA and other regulations governing student data

Skills:

Excellent communication skills, both written and verbal.

Demonstrated positive human relations and communication skills

Basic computer skills, proficient in the use of Microsoft Office or similar software

Managing multiple projects, deadlines, and outreach events simultaneously

Strong organizational skills

Problem‑solving and conflict resolution

Abilities:

Ability to work independently and coordinate work with colleagues and peers

Ability to work well as a team member in an instructional unit

Ability to communicate and articulate concepts in an organized manner verbally and in writing

Ability to read and understand content to assist students when they are having difficulty interpreting concepts verbally

Ability to interact effectively and encourage students individually and in groups

Ability to be punctual and reliable

Ability to manage private/sensitive information in a professional manner

Ability to use virtual meeting platforms, social media, and other tools to reach veterans remotely

Physical Demands / Working Conditions The work is sedentary and requires the employee to occasionally exert up to 10 pounds to grasp, lift, carry, push, pull or otherwise move objects. Physical abilities required include manual dexterity, speaking, hearing, repetitive wrist/hands/fingers motions, and visual acuity for tasks such as data preparation, transcribing, and reading close details. Work is performed primarily in an office environment on OCCC campuses and off‑site outreach locations, with some evening and weekend hours as needed. Travel is required to visit veteran entities, nonprofits, and educational programs to provide information and support to veterans.

Preferred Qualifications Master’s degree in Education, Behavioral Sciences, Communications, Public Relations, or similar field. Military‑affiliated background and experience and/or come from a low‑income, first‑generation college student background. Minimum of (1) year experience in outreach, recruitment, or similar roles in an institution of higher education.

Required Training Quarterly compliance training as assigned by institution.

Work Hours The hours of the Outreach Specialist may include daytime, evening, and some weekend hours. On‑campus office hours and outreach site visits are included in weekly schedules.

Job Duties To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

Assist with Outreach and other needed compliance efforts for the CEVSS Grant responsibilities for the College

Promote OCCC Veterans Services through consumer information materials, Veterans Services Web page, student newspaper and other publications such as Catalog and Student Community Guidelines

Organize and conduct outreach events, including informational sessions to inform Veteran students and Military‑affiliated students about the benefits and resources available at OCCC

Build relationships and collaborate with local Veteran Affairs offices, military bases, and local/state veteran organizations to raise awareness about OCCC’s educational opportunities

Through partnerships with OCCC Marketing, develop and distribute targeted promotional materials that highlight OCCC’s veteran‑friendly environment and support services

Collaborate with Veteran Services Center staff, institutional representatives, and external partners to coordinate outreach efforts and ensure comprehensive support services for veteran students

Assist/participate in a Veteran Student Support Team to monitor and make improvements to Veteran student enrollment, persistence, and completion rates

Assist with planning and execution of campus‑wide Veteran Services Center events and activities

Serve as a School Certifying Official (SCO) in certification of Veteran Affairs benefits for eligible students each semester based on enrollment status, as needed

Assist the Director of Veteran Services in representing the College in audits of Veteran’s student records and benefit programs, as needed

Assist the Director of Veteran Services in communication with and reporting to State Accrediting Agency for Veterans education programs and VA Regional Office, as needed

As needed, assist with coordinating and promoting activities to celebrate veterans and their service to the country, such events may include Veterans Day Luncheon, a College Veterans Appreciation Day, Spring Graduation Veterans Celebration, Educational Seminars, and potential other guest speaker events

Assist with the upkeep of the Veteran Services Center Office and Lounge

Assist with the hiring and training of part‑time workers to assist in the Veteran Services Center, as needed

Stay current with Veterans Administration regulations about management of educational benefit programs, new programs, and services

Attend state and regional veteran conferences and workshops on behalf of the College

Serve on College committees as needed

Assist with compiling outreach efforts and outcome reports and statistics for grant compliance, federal requirements, and general reporting to the Associate Vice President for Student Success and/or the Vice President for Student Affairs

Assist with other services and duties for the betterment of Veteran students and Veteran‑benefit receiving students as needed

Job Duties (Safety / Policy & Procedures)

Abides by the policies and procedures published in the Board of Regents Policies and College Policies and Procedures

Contributes to a safe educational and working environment

Adheres to established safety and health procedures and practices for the purpose of providing injury and illness prevention for self and others

Completes quarterly health and safety training pursuant to OCCC’s established safety and health procedures and practices

Participates in all applicable OCCC emergency, evacuation, shelter in place drills, and prepared to take action; and assists others in taking appropriate action should a health or safety emergency occur

Supplemental Questions

* Please select how you meet the minimum requirements for the Outreach Specialist-CEVSS position:

Bachelor’s Degree in Education, Behavioral Sciences, Communications, Public Relations, or a similar field and 1 year experience in outreach, recruitment or similar role. (see specific experience required)

Equivalency/Substitution: Associate’s Degree in Education, Behavioral Sciences, Communications, Public Relations, or a similar field with minimum (3) years’ experience in outreach, recruitment, or similar roles. (see specific experience required)

None of the above

* Briefly describe your experience in outreach, recruitment, or similar roles. Outreach experience should include experience working with local veteran organizations and experience developing database tracking systems and outreach metric reporting. (Open Ended Question)

* Have you attached all required documents?

Yes

No

Job Open Date: 12/16/2025

Job Close Date: Open Until Filled (No)

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