Louisiana Cat
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Customer Account Specialist
role at
Louisiana Cat
Description Power UP YOUR CAREER WITH LOUISIANA CAT Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!
The Opportunity We are searching for a Customer Value Agreement (CVA) Specialist to join our growing operations at our Reserve, LA location. The CVA Specialist’s goal will be to assist customers in getting the most from their machines, reducing their owning and operating costs while providing a hassle‑free ownership experience. This will be accomplished by educating customers on various ownership plans fit to their unique needs in order to extend equipment life and maximize their investment.
Your Contribution
Quoting new CVA opportunities for sales reps
Managing the CVA tracking software
Managing CVA PSE renewal opportunities
Informing new customers and educating them on their CVA
Managing CVA data and numbers
Fulfilling CVA and Dealer parts kits
Dealer parts Kit Fulfillment within tolerance and CAT Standards
Any other duties required to perform this position
Occasional Travel for Customer Interaction
Your Value
You will promote positive customer experience for Louisiana Cat according to Caterpillar and Louisiana Cat expectations
You will develop a knowledge base of parts and service offerings
You will maintain good work habits and positively promote Caterpillar and Louisiana Cat
You will have the tools and building blocks to MAKE A CAREER here at Louisiana Cat
Most Important Qualifications
2- or 4-year degree or related industry experience
Construction industry knowledge coupled with mechanical aptitude
Sales experience a plus but not required
Self-Starter
Proficiency in Microsoft Word, Excel, and Outlook with ability to quickly learn new programs
Ability to multi‑task in an effective, timely, and professional manner
Well‑developed organizational skills and problem‑solving ability
Safe Operations Mindset
Job Facts
8am 5pm Monday – Friday
Onsite role in Reserve, Louisiana
Louisiana Cat Benefits
Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long‑Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Tuition Reimbursement and Student Loan Assistance
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training
Safety in All We Do
We require strict compliance with PPE (personal protective equipment) safety regulations
We maintain compliance with all Federal, State and Local safety and company regulations
All employees must follow all Company Health, Safety & Environmental (HSE) procedures
Louisiana Cat is a drug‑free workplace, including marijuana and THC products.
Why People Join Louisiana Cat
We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
We are committed to the long‑term growth and success of both our employees and customers.
We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.
Who We Are We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.
Additional Information
Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
Pay Transparency Nondiscrimination Provision: click here for more information
Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug‑free workplaces and post‑offer, pre‑employment process includes background check, drug/alcohol screen, and if applicable for the role, pre‑employment physical/fit for duty assessments.
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Customer Account Specialist
role at
Louisiana Cat
Description Power UP YOUR CAREER WITH LOUISIANA CAT Louisiana Cat has been proud to represent Caterpillar® for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat® equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!
The Opportunity We are searching for a Customer Value Agreement (CVA) Specialist to join our growing operations at our Reserve, LA location. The CVA Specialist’s goal will be to assist customers in getting the most from their machines, reducing their owning and operating costs while providing a hassle‑free ownership experience. This will be accomplished by educating customers on various ownership plans fit to their unique needs in order to extend equipment life and maximize their investment.
Your Contribution
Quoting new CVA opportunities for sales reps
Managing the CVA tracking software
Managing CVA PSE renewal opportunities
Informing new customers and educating them on their CVA
Managing CVA data and numbers
Fulfilling CVA and Dealer parts kits
Dealer parts Kit Fulfillment within tolerance and CAT Standards
Any other duties required to perform this position
Occasional Travel for Customer Interaction
Your Value
You will promote positive customer experience for Louisiana Cat according to Caterpillar and Louisiana Cat expectations
You will develop a knowledge base of parts and service offerings
You will maintain good work habits and positively promote Caterpillar and Louisiana Cat
You will have the tools and building blocks to MAKE A CAREER here at Louisiana Cat
Most Important Qualifications
2- or 4-year degree or related industry experience
Construction industry knowledge coupled with mechanical aptitude
Sales experience a plus but not required
Self-Starter
Proficiency in Microsoft Word, Excel, and Outlook with ability to quickly learn new programs
Ability to multi‑task in an effective, timely, and professional manner
Well‑developed organizational skills and problem‑solving ability
Safe Operations Mindset
Job Facts
8am 5pm Monday – Friday
Onsite role in Reserve, Louisiana
Louisiana Cat Benefits
Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long‑Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Tuition Reimbursement and Student Loan Assistance
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training
Safety in All We Do
We require strict compliance with PPE (personal protective equipment) safety regulations
We maintain compliance with all Federal, State and Local safety and company regulations
All employees must follow all Company Health, Safety & Environmental (HSE) procedures
Louisiana Cat is a drug‑free workplace, including marijuana and THC products.
Why People Join Louisiana Cat
We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
We are committed to the long‑term growth and success of both our employees and customers.
We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.
Who We Are We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.
Additional Information
Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
Pay Transparency Nondiscrimination Provision: click here for more information
Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug‑free workplaces and post‑offer, pre‑employment process includes background check, drug/alcohol screen, and if applicable for the role, pre‑employment physical/fit for duty assessments.
#J-18808-Ljbffr