Kbkenterprises
Description
Front Desk Administrator
Location: Columbus, Ohio
Company Overview Who We Are: Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi‑faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address the unique needs of each property. By adopting industry best practices and expanding our team with experienced professionals, we ensure our services remain competitive and effective.
Position Summary As the Front Desk Administrator, you serve as the first point of contact in the leasing office of a large (384 units) affordable housing community. Responsibilities include greeting residents and visitors, managing appointments, providing directions, performing clerical and administrative tasks, and appropriately disseminating information. This role requires excellent communication and interpersonal skills, as it involves a high volume of daily interaction. The ability to remain calm under pressure, problem‑solve effectively, identify efficiencies, multitask, and maintain a respectful, professional demeanor at all times is essential.
Responsibilities (Including but not limited to)
Greet and assist residents and visitors
Answer and forward phone calls, take messages
Collect and post rent, perform basic bookkeeping
Receive and process maintenance requests
Maintain office equipment and assist with supplies
Perform word processing, filing, faxing, and administrative tasks
Inform leasing staff of resident or guest arrivals
Ensure proper documentation and sign‑in for residents
Maintain front desk and office organization and cleanliness
Skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong writing, verbal communication, and organizational skills
Ability to manage processes, analyze information, and solve problems
Qualifications
1 year of customer service or related experience
Good interpersonal and listening skills
Ability to handle stressful situations and maintain confidentiality
Knowledge of HUD, Section 8, and Fair Housing regulations (training provided)
Benefits
Medical and Dental
Employee Assistance Program
Supplemental benefits
Competitive salary
Evenings and weekends off
Prorated PTO after 90 days, increasing with tenure
10 Paid Holidays including Birthday
Schedule Exempt, M‑F 8‑5
Additional Information
Submit resume and salary requirements
Satisfactory drug test and background check required
Verification of work eligibility required
Equal Opportunity Statement Key Property Management Services is an equal‑opportunity employer. We encourage applicants from all backgrounds to apply.
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Location: Columbus, Ohio
Company Overview Who We Are: Key Property Management Services is a comprehensive property management company specializing in affordable housing. We prioritize supportive services for our residents and pride ourselves on a personalized, multi‑faceted approach. Our success in property management stems from collaborating with clients, residents, and owners to identify and address the unique needs of each property. By adopting industry best practices and expanding our team with experienced professionals, we ensure our services remain competitive and effective.
Position Summary As the Front Desk Administrator, you serve as the first point of contact in the leasing office of a large (384 units) affordable housing community. Responsibilities include greeting residents and visitors, managing appointments, providing directions, performing clerical and administrative tasks, and appropriately disseminating information. This role requires excellent communication and interpersonal skills, as it involves a high volume of daily interaction. The ability to remain calm under pressure, problem‑solve effectively, identify efficiencies, multitask, and maintain a respectful, professional demeanor at all times is essential.
Responsibilities (Including but not limited to)
Greet and assist residents and visitors
Answer and forward phone calls, take messages
Collect and post rent, perform basic bookkeeping
Receive and process maintenance requests
Maintain office equipment and assist with supplies
Perform word processing, filing, faxing, and administrative tasks
Inform leasing staff of resident or guest arrivals
Ensure proper documentation and sign‑in for residents
Maintain front desk and office organization and cleanliness
Skills
Proficiency in Microsoft Word, Excel, and PowerPoint
Strong writing, verbal communication, and organizational skills
Ability to manage processes, analyze information, and solve problems
Qualifications
1 year of customer service or related experience
Good interpersonal and listening skills
Ability to handle stressful situations and maintain confidentiality
Knowledge of HUD, Section 8, and Fair Housing regulations (training provided)
Benefits
Medical and Dental
Employee Assistance Program
Supplemental benefits
Competitive salary
Evenings and weekends off
Prorated PTO after 90 days, increasing with tenure
10 Paid Holidays including Birthday
Schedule Exempt, M‑F 8‑5
Additional Information
Submit resume and salary requirements
Satisfactory drug test and background check required
Verification of work eligibility required
Equal Opportunity Statement Key Property Management Services is an equal‑opportunity employer. We encourage applicants from all backgrounds to apply.
#J-18808-Ljbffr