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BayPort Credit Union

Vault Teller

BayPort Credit Union, Virginia Beach, Virginia, us, 23450

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Vault Teller

BayPort Credit Union – Norfolk, VA

Salary: $50,000.00‑$60,000.00

Description The primary purpose of the Vault Teller position is to provide high‑quality service to members by processing financial transactions, resolving problems, answering questions, and suggesting products and services that improve members’ financial well‑being. Vault Tellers also perform the essential functions and support duties of the Lead Teller in their absence.

Responsibilities

Adhere to BayPort Credit Union’s Core Values: Integrity, Be Bold, Compassion, Diversity, Innovation, It’s On Me, and One Team.

Process members’ financial transactions, resolve problems, and answer questions regarding all BayPort Credit Union products and services.

Provide a high level of quality service to members in the drive‑thru and walk‑up areas while following teller and check‑acceptance policies and procedures.

Assist with cash received/disbursed from the vault and handle all teller requests, including negotiable and non‑negotiable instruments.

Assist in balancing the vault, ATM, and cash dispensing machines.

Review out‑of‑balance conditions at daily closing and reconcile teller cash drawers and vault as required.

Ensure monthly cash drawer audits are completed and recorded as required.

Handle complex member complaints, transaction inquiries, and corrections or adjustments.

Perform opening and closing procedures for the branch.

Qualifications

High school diploma or equivalent education.

1–2 years of previous Teller or related experience.

Ability to assist members and fellow Tellers professionally.

Strong cash handling skills with a high level of accuracy.

Strong computer skills, including proficiency in Microsoft Office.

Strong customer service skills, including telephone skills.

Well‑organized and attentive to detail.

Employment Details

Seniority level: Entry level

Employment type: Full‑time

Job function: Finance and Sales

Industries: Banking

EEO Statement We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug‑free workplace and reserve the right to perform pre‑employment substance‑abuse testing.

Other Information Referrals increase your chances of interviewing at BayPort Credit Union by 2x.

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