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Wawa, Inc.

Customer Service Associate

Wawa, Inc., Capitol Heights, Maryland, us, 20790

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Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the

wow

in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter.

What you'll do

Greet and engage with customers to ensure their needs are met quickly and courteously.

Prepare food items such as breakfast items, built‑to‑order sandwiches, specialty beverages, pizzas, and keep the coffee station clean and organized.

Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.

Ensure the store is well‑stocked and that shelves remain fresh, full, and inviting.

Help keep the store clean and safe by following all established policy, procedures, and guidelines.

Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more.

Benefits

Inclusive, meaningful benefits and rewards that support Associates financially, physically, and emotionally, including medical/dental/vision, mental health, ESOP, 401(k) + matching, Education Assistance Program, parental leave, store discounts, paid time off, flexible schedules, and other wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s).

Qualifications

Great communication and customer service skills.

Ability to thrive in a fast‑paced environment and multitask like a pro.

Must be 16+ years old with reliable transportation.

Enjoys working in a team environment.

The hourly range for this position is $17.25 - $21.25 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am-6am.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at

asc@wawa.com .

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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