University of South Florida Libraries
Academic Advocate
Location: 4202 East Fowler Avenue, Tampa, FL, 33620, US
Hiring Salary: $52,000.00
The Academic Advocate will coordinate the Office of Academic Advocacy's student intake and assessment process, which includes researching student situations, conducting the initial student interviews, working closely with the OAA graduate assistants who have intake responsibilities, and referring students to the appropriate staff member and/or department. The position works collaboratively with other partners across campus and within the community to aid undergraduate students as they negotiate a vast array of offices, services and programs. The position will be focused on those students identified as having persistence challenges or who are “at‑risk” for retention. Additionally, this position will provide support to the OAA staff through informational and communication with students and campus partners, and other administrative tasks.
Responsibilities
Conduct student intake and assess concerns through phone and/or in‑person appointments, using advising and intentional interviewing techniques, triage student concerns and refer students to appropriate campus resources; collaborate with Academic Advocates and campus partners to provide students with adequate support to succeed academically; provide initial guidance to undergraduate students who need major reselection and career exploration regarding their academic career.
Provide administrative support through informational reporting, communication with students and campus partners, and other administrative tasks, supporting numerous persistence and outreach efforts of the Office of Academic Advocacy through various communication means.
Work closely with OAA graduate assistants to coordinate and monitor the intake process, including evaluation of intake forms, organization of the intake inbox, and review/update of the intake process resources and forms.
Maintain a strong understanding of challenges and opportunities faced by at‑risk students and provide periodic workshops or participate in on‑campus events that increase the student and staff knowledge of academic policies and resources.
Track number of student intakes and their progress on a weekly basis.
Other duties as assigned.
Qualifications
This position requires a Bachelor’s degree in Education, Counseling or an academic field directly related to the Advisor’s specific responsibilities with a minimum of one year of experience in advising or related academic functions within higher education. Work experience may not be substituted for the Bachelor’s degree requirement for this position.
The preferred candidate will possess a Master’s degree in education, counseling, or an academic field related to the position’s responsibilities. The preferred candidate will have three years of progressive academic advising, career development, or coaching experience in higher education. Preferred candidates will have demonstrated experience or knowledge with first‑year retention or in student completion/graduation efforts, participated with a regionally or nationally recognized professional organization such as NACADA, and have research and/or publications focused on first‑year retention, student success, or related areas.
Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelor’s degree;
(c) Six years of direct experience for a master’s degree;
(d) Seven years of direct experience for a professional degree;
(e) Nine years of direct experience for a doctoral degree.
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants Have Rights Under Federal Employment Laws. The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity. The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
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Location: 4202 East Fowler Avenue, Tampa, FL, 33620, US
Hiring Salary: $52,000.00
The Academic Advocate will coordinate the Office of Academic Advocacy's student intake and assessment process, which includes researching student situations, conducting the initial student interviews, working closely with the OAA graduate assistants who have intake responsibilities, and referring students to the appropriate staff member and/or department. The position works collaboratively with other partners across campus and within the community to aid undergraduate students as they negotiate a vast array of offices, services and programs. The position will be focused on those students identified as having persistence challenges or who are “at‑risk” for retention. Additionally, this position will provide support to the OAA staff through informational and communication with students and campus partners, and other administrative tasks.
Responsibilities
Conduct student intake and assess concerns through phone and/or in‑person appointments, using advising and intentional interviewing techniques, triage student concerns and refer students to appropriate campus resources; collaborate with Academic Advocates and campus partners to provide students with adequate support to succeed academically; provide initial guidance to undergraduate students who need major reselection and career exploration regarding their academic career.
Provide administrative support through informational reporting, communication with students and campus partners, and other administrative tasks, supporting numerous persistence and outreach efforts of the Office of Academic Advocacy through various communication means.
Work closely with OAA graduate assistants to coordinate and monitor the intake process, including evaluation of intake forms, organization of the intake inbox, and review/update of the intake process resources and forms.
Maintain a strong understanding of challenges and opportunities faced by at‑risk students and provide periodic workshops or participate in on‑campus events that increase the student and staff knowledge of academic policies and resources.
Track number of student intakes and their progress on a weekly basis.
Other duties as assigned.
Qualifications
This position requires a Bachelor’s degree in Education, Counseling or an academic field directly related to the Advisor’s specific responsibilities with a minimum of one year of experience in advising or related academic functions within higher education. Work experience may not be substituted for the Bachelor’s degree requirement for this position.
The preferred candidate will possess a Master’s degree in education, counseling, or an academic field related to the position’s responsibilities. The preferred candidate will have three years of progressive academic advising, career development, or coaching experience in higher education. Preferred candidates will have demonstrated experience or knowledge with first‑year retention or in student completion/graduation efforts, participated with a regionally or nationally recognized professional organization such as NACADA, and have research and/or publications focused on first‑year retention, student success, or related areas.
Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
(a) Two years of direct experience for an associate degree;
(b) Four years of direct experience for a bachelor’s degree;
(c) Six years of direct experience for a master’s degree;
(d) Seven years of direct experience for a professional degree;
(e) Nine years of direct experience for a doctoral degree.
Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
Minimum Qualifications that require a high school diploma are exempt from SB 1310.
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants Have Rights Under Federal Employment Laws. The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity. The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.
#J-18808-Ljbffr