IT Problem Manager - Root Cause & Incident Liaison

A technology consulting firm is seeking a Problem Manager to identify, analyze, and resolve IT infrastructure issues, ensuring lasting solutions are implemented. Candidates should possess a Bachelor’s degree, 4+ years in problem or incident management, and strong ITIL knowledge. This role involves prioritizing problems based on urgency and collaborating with various IT teams to enhance system stability. Compensation ranges from $94,100 to $132,500 depending on qualifications and experience. #J-18808-Ljbffr