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Citi

Programmatic Operations Coordinator

Citi, Irving, Texas, United States, 75084

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The Programmatic Operations Coordinator is a highly detail-oriented and analytical individual responsible for supporting the operational backbone of Citi's programmatic media investments. This role focuses on the critical areas of billing, financial reconciliation, and ensuring robust governance across programmatic campaigns.

Key Responsibilities

Execute accurate and timely reconciliation of ad tech invoices against delivery reports, purchase orders, and internal financial records. Process billing and payment requests, ensuring all documentation is complete and compliant.

Assist in monitoring and enforcing programmatic operational guidelines, policies, and procedures to ensure data accuracy, transparency, and adherence to internal and external standards.

Collect, organize, and maintain programmatic campaign data, including spend, delivery, and performance metrics. Generate routine operational reports using advanced Excel functions to support financial tracking and internal audits.

Support the operational setup and maintenance of programmatic campaigns within various platforms, focusing on accurate data entry, campaign naming conventions, and financial tracking parameters.

Assist in coordinating with programmatic vendors and internal finance teams to resolve billing discrepancies, gather necessary documentation, and ensure smooth financial workflows.

Identify opportunities to streamline programmatic operational processes related to billing, reconciliation, and data management.

Maintain comprehensive documentation of operational processes, billing procedures, and reconciliation steps.

Work closely with media strategists, finance, legal, and other internal teams to ensure seamless operational execution and compliance.

Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and driving compliance with applicable laws, rules and regulations.

Qualifications

0–2 years of experience in digital media operations, finance, or a related analytical role, preferably within programmatic advertising.

Passionate about advertising and marketing and curious about new developments in the industry.

Advanced proficiency in Microsoft Excel, including VLOOKUP, pivot tables, conditional formatting.

Strong financial acumen with a solid understanding of billing, invoicing, and reconciliation processes.

High attention to detail and a commitment to accuracy.

Excellent organizational and time management skills, with the ability to prioritize and manage multiple operational tasks.

Familiarity with programmatic advertising concepts, platforms (DSPs, SSPs), and the digital media ecosystem is a plus.

Strong analytical skills with the ability to identify discrepancies and investigate data anomalies.

Effective communication skills, both written and verbal, for coordinating with internal and external stakeholders.

Proactive attitude with a desire to learn and contribute to process improvement.

Ability to work effectively in a fast‑paced, dynamic environment.

Experience with financial services processes or systems is a plus.

Education

Bachelor’s/University degree or equivalent experience.

Location Irving, Texas, United States

Salary Range $58,656.00 – $75,500.00

Benefits and Compensation

Competitive salary and discretionary and formulaic incentive and retention awards.

Medical, dental, and vision coverage.

401(k) plan.

Life, accident, and disability insurance.

Wellness programs.

Paid time off packages, including vacation, sick leave, and paid holidays.

Equal Employment Opportunity Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, view Citi’s EEO policy statement and the Know Your Rights poster.

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