The Trustees of Reservations is hiring: Seasonal Assistant Beach Manager in Ipsw

Seasonal Assistant Beach Manager

Join to apply for the Seasonal Assistant Beach Manager role at The Trustees of Reservations.

About The Trustees

Founded in 1891, The Trustees of Reservations is the nation's premier conservation and preservation organization. We protect more than 50,000 acres of Massachusetts properties, making them open for public use and enjoyment. Our success is driven by visitors, supporters, volunteers, and our 100,000-member households.

Posting Information

Salary/Hourly Rate: $18 - $20/hour

Hours per week: 20-30

Job Classification: Limited-term, nonexempt

Job Type: Onsite

Duration: September - November

Location: Crane Beach, Ipswich, MA

What You'll Do

Your Impact: Our seasonal staff ensures visitors enjoy extraordinary places during warm weather, managing beach operations and guest experience.

Role Overview

As a Seasonal Assistant Beach Manager (SABM), you will lead the team, applying customer service experience to create a positive beach visit. You will report to the Property Business Manager and collaborate with a Seasonal ABM and other supervisory staff.

Responsibilities

• Assist with seasonal staff training, monitoring delivery, and coaching staff for positive guest interactions.
• Coordinate interdepartmental communication among Rangers, Lifeguards, Stewardship crew, Gate Staff, EMTs, Beach store, Ecology, and Engagement Staff.
• Ensure proper daily opening and closing of beach.
• Oversee employee records and payroll for beach employees, and maintain staff schedules.
• Monitor traffic flow onto the property and manage parking to maximize revenue while minimizing frustration and ensuring safety.
• Promote the organization’s membership recruitment efforts among staff.
• Maintain proficiency with the current POS system, troubleshooting and supporting staff usage.
• Coordinate maintenance and cleaning of the Bathhouse facility with cleaners.
• Assist in distributing and collecting survey data from Trustees’ visitors.

Requirements

• Strong, positive leadership with experience bringing cohesion to teams.
• Flexible for varied work hours during the summer season, including weekends.
• Experience in record/log keeping and public safety documentation.
• Detail-oriented with an ability to see the big picture.
• Exceptional customer service and communication skills.
• Calm under high-pressure situations.
• Background in customer service, conflict management, or visitor experience is a plus.
• Access to a vehicle is necessary.
• Ability to lift 40 pounds and be on foot for up to 10 hours per day.

Eligibility Criteria

• Current authorization to work in the United States.
• Satisfactory criminal background (CORI) check.

Benefits

• Sick Time: 40 hours of paid sick time upfront.
• Reciprocity: Free and discounted admission and membership to more than 50 nearby museums and cultural institutions.
• Discounts: Free entry to all Trustees properties, event ticket discounts, and discounted merchandise at our stores and inns.

Equal Opportunity and Diversity

The Trustees is a proud equal opportunity employer and does not discriminate against any protected status, including but not limited to age, race, ethnicity, sex, gender, sexual orientation, nation of origin, religion, or disability status. We encourage applications from people of color, persons with varying abilities, women, and LGBTQ+ applicants. We aspire to reflect and serve the communities of Massachusetts.

Questions?

Contact our People team at people@thetrustees.org.

We’re committed to creating an inclusive and accessible work environment. To request reasonable accommodations during the application or interview process, contact us at people@thetrustees.org.