Tiffany & Co. is hiring: Seasonal Sales Support - Boston in Boston

Seasonal Sales Support - Boston — Tiffany & Co.

Overview

Seasonal Team Members embody the Tiffany brand in Client interactions during the holiday season. They are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our clients. This role supports a luxury jewelry environment and contributes to maintaining Tiffany’s brand experience.

Responsibilities

• Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand.
• Improve the Client experience with hospitality and store amenities to build personalized experiences that positively impact sales and service.
• Assist with engraving station where applicable.
• Accurately lead floor waiting list if applicable.
• Ensure hospitality area is fully stocked, orderly and clean.
• Communicate with management any potential service issues with waiting clients.
• Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized, and perform POS functions after a client’s purchase decision is finalized.
• Assist operations team with operational policies and procedures and after-sales servicing to ensure store operations run optimally.
• Assist with inventory and special projects as needed.

Experience Required

• Ability to work non-traditional business hours including nights, weekends and holidays.
• Previous retail or luxury retail or Client-related experience (e.g., hospitality).
• Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks.
• Capability to work with a diverse client base.
• Ability to work in a fast-paced, changing environment.
• Authorization to work in the United States or in the country where the position is based.

Additional Details

• Seniority level: Not Applicable
• Employment type: Temporary
• Job function: Other
• Industries: Retail Apparel and Fashion, Retail Luxury Goods and Jewelry, and Retail

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