Delivery Manager - Costco Travel Job at Costco IT in Seattle

About Costco IT

Costco IT is responsible for the technical future of Costco Wholesale, the third largest retailer in the world with wholesale operations in fourteen countries. We continue to provide a family, employee‑centric atmosphere in which our employees thrive and succeed.

Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy.

Delivery Manager

Delivery Managers serve as the Chief Scrum Master across all delivery teams within a product and are responsible for overall solution delivery and support of large‑scale programs with complex integrations.

Responsibilities

• Helps with the allocation of resources and provides teams with the necessary support to remediate impediments and reported issues.
• Facilitates program increment (PI) sessions across all delivery teams aligned to a product or value stream or portfolio, and the accompanying planning sessions (pre and post PI planning sessions).
• Works with Technology Operations Leadership to plan large project delivery timelines.
• Supports technology teams with the delivery of planned work while empowering them and allowing them to be self‑organized.
• Supports Tech Ops Product team retrospectives to identify improvement opportunities that can be implemented to improve productivity.
• Prioritizes and monitors work within the team to ensure delivery timelines are met.
• Monitors Tech Ops team metrics to evaluate progress against milestones.
• Aggregates individual team status into Tech Ops org‑level risks, assumptions and interdependencies.
• Coordinates the resolution of internal and external dependencies.
• Drives tactical day‑to‑day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
• Works with the Tech Ops Manager of Product Management to create reports highlighting the health of the overall delivery status to portfolio and value stream leadership and various stakeholders.
• Ensures effective communication, collaboration, coordination and team engagement in initiatives that cut across Technology Operations Teams.

Required Qualifications

• 3+ years of Agile Team Leadership (PO, PdM, PgM, TPM, DM, RTE, SM).
• 3+ years of experience with Scaled Agile Framework or Agile Methodologies.
• 3+ years of experience working with Technology Teams including DevOps, DBAs, Networking, Systems Administrators.
• Experience mentoring Scrum Masters, Product Owners, Product Managers in Agile practices.
• Experience optimizing SDLC processes to improve quantity and quality of work.

Recommended Qualifications

• Bachelor’s degree or higher.
• Ability to manage project delivery planning, estimating, budgeting and metrics reporting.
• Ability to identify and mitigate technical delivery risks.
• Proficient in Microsoft Workspace applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Required Documents

• Cover Letter
• Resume

Compensation

Pay Range: $125,000 – $155,000

Benefits

We offer a comprehensive package of benefits including paid time off, health benefits – medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short‑term disability and long‑term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.

Equal Opportunity & Legal

Costco is committed to a diverse and inclusive workplace. Costco is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to IT‑Recruiting@costco.com.

If hired, you will be required to provide proof of authorization to work in the United States. Applicants and employees for this position will not be sponsored for work authorization, including, but not limited to H1‑B visas.

California Applicants

California applicants, please click to review the Costco Applicant Privacy Notice.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing

Industries

IT Services and IT Consulting