Receptionist - Per-Diem Job at Casa de las Campanas in San Diego

Receptionist - Per-Diem at Casa de las Campanas

Pay Rate: Starting at $18.00/hr. AM & PM shift availability. Additional pay differentials of $0.50 per hour for the PM shift and $0.75 per hour for the NOC shift.

Who We Are

Casa de las Campanas offers upscale resort-style living in the scenic area of Rancho Bernardo. Our team of dedicated professionals strives to improve the lives of seniors in our community on a daily basis, offering an all-inclusive lifestyle, exceptional hospitality, and a stunning location. We are currently seeking a talented Receptionist who will help create a warm and welcoming environment for every visitor and resident.

You Will Enjoy

• An employee appreciation bonus, funded by our residents
• DailyPay!
• 403(b) retirement plan with employer match
• An exceptional work environment that is both engaging and fun

Who You Are

• High school graduate
• Two or more years of customer service work experience at a concierge, front desk, or similar position
• One or more years of PBX experience is desirable
• Exceptional communication and interpersonal skills for telephone and in-person contact with residents, staff, and visitors

Job Summary

The Receptionist greets and directs residents and visitors while delivering exceptional customer service. Responsibilities include answering calls, monitoring emergency call panels, addressing resident and visitor questions, performing routine office and administrative support, and maintaining a welcoming environment for both South and North lobbies (the incumbent may be assigned to more than one location). This position requires a working knowledge of the activities performed at each reception desk.

Essential Job Duties

• Answer and direct phone calls politely and friendly
• Welcome residents and visitors warmly and answer questions
• Maintain lobby, reception area, and all common areas in a clean and tidy manner at all times
• Monitor annunciator panels for emergencies and fire alarms, responding quickly in accordance with facility policies
• Communicate clearly and professionally via 2‑way radio to other departments
• Monitor lobby security
• Operate standard office equipment, including fax, copy machine, and computers
• Keep accurate records of visitors through Accushield
• Receive, log, and distribute deliveries, mail, and prescriptions
• Take inventory of reception supplies and restock as needed
• Maintain resident census reports
• Coordinate information distribution between the reception desk and departments
• Maintain the general reception filing system
• Provide general administrative support to staff and residents as needed
• Provide lunch and dinner reservations for dining rooms
• Accept tray order requests on Saturday and Sunday

Hospitality Promises

• We greet you warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We anticipate your needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We make you feel important.
• We embrace and value our differences.
• We ask, ‘Is there anything else I can do for you?’
• We maintain high levels of professionalism at all times.
• We pay attention to detail.

All employees must be able to pass background checks (fitness for duty physical, fingerprinting, employment references) as required by a licensed residential care facility. Some roles in our community require us to ask about COVID‑19 vaccination status.

EOE

Seniority Level

Entry level

Employment type

Part-time

Job function

Administrative

Industries

Hospitals and Health Care