Hispanic Alliance for Career Enhancement is hiring: Hardware Asset Lifecycle Man

About CVS Health

At CVS Health, we build a world of health around every consumer and bring together dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through local presence, digital channels and more than 300,000 purpose‑driven colleagues who care for people where, when and how they choose.

Role Overview

As a Hardware Asset Lifecycle Management Specialist, you will establish the intelligent foundation of IT Asset Management—clean, well‑governed data and automated processes pave the way for predictive analytics, AI‑driven optimization, and sustainable digital operations. You will interact with all levels of the IT organization and key business areas to manage the asset inventory in the most efficient and cost‑effective way.

Key Responsibilities

• Act as the SME for HAM processes, familiarization with asset management tools and data quality across the enterprise; support AI/ML‑based optimization initiatives.
• Manage the lifecycle of hardware assets from acquisition through retirement; ensure alignment with policy and compliance requirements.
• Configure ServiceNow HAM Pro modules to support accurate asset tracking and performance reporting.
• Support internal audits and maintain hardware asset data integrity across CMDB and asset repositories.
• Collaborate with procurement and finance to validate asset records, reconcile inventories, and support cost optimization.
• Contribute to the development and refinement of HAM policies, standards, and workflows.
• Provide training and guidance to stakeholders on HAM best practices and platform usage.
• Support vendor management activities related to hardware lifecycle services and platform support.
• Prepare and deliver reports on HAM performance, compliance posture, and operational metrics.

Key Competencies

• Functional Expertise – deep understanding of hardware lifecycle management.
• Change Leadership – guide teams through modernization with clarity and purpose.
• Clear Communication – translate complex asset concepts into actionable insights for all stakeholders.
• Process Discipline – ensure consistent execution of HAM workflows and data governance practices.
• Collaboration & Relationship Building – partner effectively across IT, procurement, finance, and compliance.
• Continuous Improvement – identify opportunities to enhance HAM processes, tools, and reporting capabilities.

Required Qualifications

• 7+ years of Asset Management Experience; subject matter expert in hardware asset management practices.
• 5+ years of experience working with internal and/or external audit teams.
• 3+ years of experience establishing high‑quality data standards and normalization logic to create a trusted data layer for AI and predictive analytics.
• 3+ years of experience collaborating with automation and AI teams to pilot and scale intelligent workflow automation, predictive maintenance, and anomaly detection.

Preferred Qualifications

• Experience developing and documenting innovative IT asset management strategies and related business processes.
• Demonstrated ability using structured problem‑solving techniques to assess problems and develop resolution options.
• Understanding of finance and procurement (accounts payable, depreciation, net book value, fixed assets, sourcing).
• Asset Management Certification (e.g., CHAMP, CSAM or equivalent).
• Experience working with ServiceNow HAMPro, Ariba and office automation tools.
• Experience with major IT hardware vendors (IBM, Dell, HP, Cisco, etc.).
• Proficient in process mapping and technical writing.
• Project Management Certification (e.g., PMP or SCRUM Master).

Education

Bachelor’s degree from an accredited university or equivalent work experience (high school diploma + 4 years relevant experience).

EEO Statement

CVS Health is an affirmative action employer and an equal opportunity employer. We do not discriminate in hiring or promotion based on race, ethnicity, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local law. We encourage veterans and military spouses to apply.

Pay Range

Typical pay range: $106,605.00 – $284,280.00. This includes base salary plus bonus, commission or short‑term incentive program and equity award program.

Benefits

• Affordable medical plan options; 401(k) plan with matching company contributions; employee stock purchase plan.
• No‑cost wellness programs for all colleagues (wellness screenings, tobacco cessation, weight management, confidential counseling, financial coaching).
• Benefit solutions address the different needs and preferences of colleagues, including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application Window

The application window for this opening will close on 12/31/2025.