Company Overview
Loop is building the enterprise co-pilot for restaurants, starting with delivery. Over the last 3 years, delivery & digital ordering grew 10x into a major source of restaurant revenue, throwing up fundamental operational and financial challenges. With Loop, restaurants can view their P&L in real time, automate closing books, improve order accuracy, diagnose poor performance and empower their teams with feedback.
About the Role
We are seeking a strategic and versatile People professional to own talent acquisition and serve as a key HR partner to our growing teams. This role is a unique blend of Talent Acquisition and HR Generalist responsibilities where you will be responsible for finding and hiring exceptional talent while also fostering a high‑performing and positive employee experience. You are a true partner to the business, adept at both selling our vision to candidates and supporting our employees.
Key Responsibilities
- Full‑Cycle Recruiting: Own the end‑to‑end recruitment process for assigned roles, from initial requirement gathering and kick‑off with hiring managers to the final offer close and smooth onboarding handoff.
- Strategic Sourcing & Networking: Proactively source passive candidates through various online channels (LinkedIn, GitHub, professional networks, etc.). Build and nurture a rich pipeline of potential future hires to reduce time‑to‑fill for critical roles.
- Employer Branding & Messaging: Craft compelling and accurate job descriptions and talent messaging that clearly articulate Loop AI's unique value proposition and resonate deeply with experienced professionals.
- Process Coordination & Candidate Experience: Facilitate a seamless and positive candidate journey. This includes coordinating interview schedules, conducting initial screening assessments, providing timely communication, and serving as the candidate's main point of contact.
- Onboarding: Work hand‑in‑hand with the hiring manager to ensure a seamless transition for new hires from offer acceptance to their first day, setting the stage for high engagement and long‑term success.
- Employee Support: Serve as a primary point of contact for employee questions regarding policies, benefits, and procedures, providing guidance and support with a high degree of empathy and discretion.
- Culture & Engagement: Help champion and embed our company culture. Assist in organizing team‑building events and initiatives that boost morale and engagement.
- HR Operations: Assist with the administration of benefits, leave management, and maintain employee records in our HRIS.
Qualifications & Experience
- Must have 4+ years of experience in a hybrid TA/HR Generalist role or in a hands‑on talent acquisition role with expanding HR responsibilities, preferably in a tech environment.
- Proven track record of successfully sourcing and closing passive candidates for highly competitive non‑tech roles.
- Direct experience with HR fundamentals: onboarding, employee relations, performance management, and HR policy administration.
- Demonstrable experience in crafting effective sourcing strategies and building talent pipelines.
- Strong competency with Applicant Tracking Systems (ATS), LinkedIn Recruiter, and other sourcing tools.
- Deep understanding of the candidate lifecycle and a passion for delivering an exceptional candidate experience.
- Strong organizational and coordination skills with the ability to manage multiple requisitions simultaneously.