Reg HR Manager Job at MasTec Communications Group in Coral Gables

Overview

MasTec Communications Group is a leading national infrastructure construction company operating throughout the United States. MasTec Communications Group performs both wireline and wireless communication services on a national scale. We are experts in cell tower construction, RF engineering, broadband fiber optic cable installation, OSP engineering, wireline construction, and emergency maintenance services. At MasTec you'll be joining a family, where we are dedicated to supporting each other and building an atmosphere of teamwork. As part of our team, your opportunities are limitless.

Responsibilities

• Collaborate in decision-making to improve the organization and develop a comprehensive rollout plan for new HR approaches, ensuring clear communication and leveraging technology platforms to streamline the rollout process.
• Establish feedback mechanisms to gather insights from employees, allowing continuous improvement of HR strategies.
• Monitor rollout progress and adjust strategies as needed, using feedback, performance metrics and any unexpected challenges.
• Celebrate milestones and successes to boost morale and create a positive perception of changes. Leverage internal communication to share success stories and highlight achievements.
• Evaluate impact of new approaches through employee satisfaction and organizational goals, making data-driven adjustments.
• Handle employee relations escalations, provide guidance, resolve conflicts, ensure fair and consistent application of HR policies.
• Conduct employee relations investigations, including hotline claims, onsite and by phone.
• Handle leave escalations with the Benefits Manager.
• Travel to visit markets at least once a month to meet leaders and employees, understand market structure and address concerns.
• Attend senior leadership staff calls and provide HR updates.
• Hold standing one-on-one calls with senior leaders.
• Conduct training and refresher sessions on performance management and other topics as needed.
• Provide guidance on HR policies, procedures and best practices to ensure compliance and consistency across the region.
• Maintain and update RIF tracker and analyze RIF and furlough files to ensure policy guidelines and laws are adhered to; submit RIF and furlough files to HRC, forward documents to management.
• Train assigned HRG(s) on HR related processes and procedures, ensuring consistency.
• Review and analyze direct and indirect CA checks and balances.
• Stay abreast of industry trends and HR best practices to enhance effectiveness of HR programs.
• Act as strategic partner, offering insights on talent management, workforce planning, and organizational development.
• Perform other related duties as required and assigned.
• Must be in Central Time Zone.

Qualifications

Competencies: Communication, Cooperation, Relationship Building, Care of individuals, Teamwork, Job Knowledge, Quality.

• Communication – Clearly expresses ideas verbally and written, good listening, keeps others informed, selects appropriate methods.
• Cooperation – Establishes effective relations, exhibits tact, positive outlook, offers assistance, resolves conflicts collaboratively.
• Relationship Building – Builds rapport, establishes collaborative relationships, seeks win‑win solutions, develops network.
• Care of individuals – Responds to concerns with accurate information, takes responsibility to improve service, works professionally.
• Teamwork – Objectivity, openness, gives feedback, builds positive spirit, puts team success above self, supports all efforts.
• Job Knowledge – Follows policies and procedures, completes administrative tasks on time, supports organization goals.
• Quality – Demonstrates accuracy, thoroughness, seeks ways to improve, applies feedback, monitors own work quality.

Work Experience & Qualifications Required:

• Minimum 3–5 years as an experienced HR practitioner. Extensive knowledge of employment laws. Experience in telecommunications or multi‑site company preferred. Strong teamwork and initiative in multi‑tasking.
• Knowledge of HR administration practices including recruitment, salary, training, benefits and employee relations. Ability to multi‑task, prioritize, work independently. Excellent customer service skills.
• Strong written and verbal communication, interpersonal skills, high energy, initiative, motivation, high ethical standards, confidentiality, proficiency with Word, Excel, PowerPoint, some Oracle or HR database experience a plus.

Additional Qualifications

• Problem Solving – gathers and analyzes information skillfully.
• Planning/Organizing – excellent time management, organizational, plans work activities, sets goals, develops realistic action plans.
• Dependability – follows instructions, responds to management, keeps commitments.
• Innovation – shows original thinking, meets challenges with resourcefulness, generates suggestions for improvement.
• Professional attitude and appearance.
• Reasoning Ability – applies common sense to instructions, emotional maturity, sound judgment.
• Language Skills – reads and interprets documents, reviews reports.
• Mathematical Skills – adds, subtracts, multiplies, divides.
• Physical Requirements – sedentary work, walking, standing, reaching, lifting no more than 25 lbs.
• Presentation Skills – makes oral group presentations to influence others.
• Computer Skills – Microsoft Word, Excel, PowerPoint, Outlook, Visio, basic reporting formatting.
• Travel – 10% travel to assigned markets quarterly.

Benefits

• 401(k) with company match.
• Employee Stock Purchase Plan (ESPP).
• Life insurance.
• Short‑term and long‑term disability.
• Medical, dental, and vision insurance.
• Dependent care and medical flexible spending accounts.
• Employee Assistance Program (EAP).
• Paid time off.
• Paid holidays.
• Family and medical leave.
• Bereavement leave.

We meet your commitment with competitive pay and benefits. If this sounds like you, let's talk. Build your career with MasTec!

Equal Employment Opportunity Statement – MasTec, Inc. is an equal employment opportunity employer. The company policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other protected category. Harassment is prohibited. This policy complies with all applicable state and federal laws.