Overview
The Human Resource Business Partner position is a key role that partners with management on business decisions related to people strategy and supports all Human Resource‑related activity for the Sales organization. Responsibilities include an emphasis on strategic people partnership and a focus on employee relations management and performance management. Through active listening, sound advice, and effective coaching, the HRBP builds trusted relationships with leaders, managers, employees, and HR Centers of Excellence. The HRBP reports to the Vice President (VP) Human Resources and partners with other HR Centers of Excellence, including Talent Acquisition, Benefits, Payroll, Talent Management, Learning, Organizational Development, DEI, and Compensation. This is a hybrid role, requiring a minimum of 2 days a week in‑office.
What You’ll Achieve
- Interact and engage with all levels of associate population; influence without direct authority across a dynamic, highly matrixed, team environment.
- Collaborate directly with and support Sales Leadership Teams from an HR perspective.
- Support, investigate, counsel, and coach in the following ways:
- Conduct investigations on claims received.
- Prepare and execute RIFs and involuntary terminations.
- Work with managers to create and deliver written disciplinary actions.
- Ensure that employees receive timely, objective, and actionable feedback.
- Assist in maintaining a positive work environment.
- Work closely with management and employees to improve work relationships, increase engagement, morale, and productivity.
- Partner with managers on delivering and maintaining Performance Improvement Plans.
- Drive and provide feedback to COE’s to continuously improve overall HR initiatives such as the annual merit process, performance management lifecycle, mentoring, recognition initiatives, HRIS reporting, associate survey reporting, etc.
- Ensure adherence to company policies and procedures; apply knowledge of HR practices & principles and laws and regulations affecting HR.
- Data‑Driven Leader – run various HRIS reports to create routine and ad hoc reports for your needs and your clients’ needs including turnover analysis, recognition reports, promotion reports, etc.; gain insights to drive business decisions and transformations.
- Manage multiple demands simultaneously and meet aggressive deadlines.
- Conduct exit interviews and stay interviews; provide feedback to clients on key themes while maintaining confidentiality of individuals; document resignation trends and coach leadership on ways to minimize voluntary turnover.
- Coach and advise employees on problem resolution; help them identify solutions and encourage constructive conflict resolution.
- Continuously look for and recommend the most efficient organizational design; coordinate employee transfers or promotions into open positions, provide feedback on resulting salary changes as needed.
- Client‑centered approach; acknowledge and respond to inquiries from clients and colleagues promptly.
- Leverage HR knowledge to partner with the business on special initiatives, organizational restructuring, workforce planning, and succession management.
- Learn the business’ core functions, culture, industry, and competition.
- Perform other duties as assigned.
Who You Are
- 3-5+ years of cumulative HR experience with at least 2 years in an HR Generalist role.
- Excellent written and verbal communication skills.
- Excellent problem‑solving skills; highly motivated and results‑oriented.
- Strong interpersonal and relationship‑building skills, including comfort presenting to and partnering with senior leaders across the organization.
- Ability to analyze data and recommend changes based on analysis.
- Experience leading programs and projects through to completion.
- Bachelor’s degree in a related field (standout).
- Proficiency with standard computer applications (MS Office) and HRIS databases (SAP preferred); strong Excel skills.
- Strong ability to proactively identify and implement effective solutions.
- Self‑starter with a drive for results.
- Experience in GTM Sales (preferred).
Additional Information
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision, and 1 Voice. Our comprehensive portfolio of capabilities across digital media, messaging and loyalty solutions bridges the divide between marketing and advertising technology. Epsilon’s solutions process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real‑time modeling languages and consumer privacy advancements.
- Act with integrity: we are transparent and have the courage to do the right thing.
- Work together to win: we believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose: we shape the market with big ideas that drive big outcomes.
- Respect all voices: we embrace differences and foster a culture of connection and belonging.
- Empower with accountability: we trust each other to own and deliver on common goals.
Benefits
- Time to Recharge: Flexible time off (FTO) and 15 paid holidays.
- Time to Recover: Paid sick time.
- Family Well‑Being: Parental/new child leave, childcare & elder care assistance, adoption assistance.
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling.
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on any protected characteristic. Epsilon also prohibits harassment of applicants and employees based on any of these categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
Base Salary: $89,000 - $165,800