North Little Rock Tourism is hiring: Executive Assistant in North Little Rock

Summary

Full-time, non-exempt position reporting to the CEO and COO. Provides executive-level administrative support, reporting, and database management. Evening and weekend work may be required.

Essential Functions & Responsibilities

• Perform general administrative and clerical duties.
• Collect mail and distribute appropriately.
• Provide registration and logistical support for meetings and events.
• Coordinate meetings including notices, room reservations, catering, setup, and takedown.
• Manage all rental-related inquiries, contracts, and scheduling details for the Board Room, Sky Deck, Argenta Plaza, and ATG Pavilion.
• Manage the event-related specifics for rentals and coordinate logistics with external management services (contracted with NLRT) to ensure seamless event execution.
• Attend meetings (including Advertising & Promotion Commission), record and distribute minutes, and track follow-up items.
• Serve as administrator and primary contact for organization-wide database platforms providing user support, managing access and security, and ensuring compliance with policies.
• Monitor, maintain, and ensure accuracy and integrity of database information; collaborate with staff and partners to correct data issues.
• Compile, analyze, and report data related to economic impact, visitation, and tourism performance utilizing programs for that purpose.
• Use research programs to prepare and present narrative and statistical reports.
• Troubleshoot operation issues, coordinate with vendors, track resolutions, and minimize downtime.
• Primary backup support at the Welcome Center, assisting visitors and answering phones.
• Assist with retail operations at the Welcome Center, including sales, cash handling, and merchandise presentation.
• Perform other duties as assigned.

Requirements

• Proficient in Microsoft Office and CRM software. Data entry experience is required.
• Two years of college coursework or experience in related field.
• This position requires lifting and/or moving heavy objects such as boxes and room set up.
• Must have a valid driver’s license with the ability to run errands, pick up mail and supplies.
• Requires strong planning, organization, and project skills with initiative and the ability to manage multiple projects simultaneously.
• Must have a strong work ethic and personal commitment to excellence and professionalism.
• Excellent communication and organizational skills, strong customer service skills and initiative, and personal commitment to professionalism.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Hospitality