Restaurant Floor Manager - Eataly Rooftop Restaurant Job at Eataly in New York

Restaurant Floor Manager - Eataly Rooftop Restaurant

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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is unique with its own character and theme – all sharing the aim of providing guests with an authentic Italian experience. Our guests can shop a selection of high‑quality Italian, local and homemade products; learn through our classes and product knowledge; and eat authentic Italian food at our restaurants, cafés, and to‑go counters.

Job Description

• Assist the Restaurant General Manager in day‑to‑day operations of Eataly’s full‑service restaurants.
• Oversee front‑of‑house staff including servers, bartenders, food runners, hosts, bussers, and barbacks.
• Support the GM with hiring, assigning, training, evaluating, and terminating employees.
• Document, investigate, and resolve employee and guest incidents.
• Ensure exceptional service standards are consistently met.
• Inspect dining rooms and storage areas for compliance with health and safety regulations.
• Estimate front‑of‑house food and beverage needs and supervise intake orders.
• Review financial information such as sales, inventory, and costs to monitor the budget.
• Meet with dining room and bar personnel to plan restaurant activities, special events, and share information.
• Perform other duties as required or assigned.

Qualifications

• 2+ years of experience leading or managing a front‑of‑house restaurant team.
• Understanding of service steps.
• Outstanding communication, leadership, and problem‑solving skills.
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverage highly preferred.

Job Requirements

• Availability to work onsite with a flexible schedule, often including evenings, weekends, and holidays.
• Ability to lift up to 50 pounds.
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending, and squatting.
• Food Handler’s License preferred.

Compensation

The annual compensation for this position is $70,000 – $75,000 per year.

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401(k) with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.