Dock Lead Job at DSV - Global Transport and Logistics in Pflugerville

Job Overview

DSV – Global transport and logistics
Location: USA – Pflugerville, 600 New Meister Ln
Division: Solutions
Title: Dock Lead
Time Type: Full Time

Responsibilities

Training Responsibilities

• Will mentor and train new and existing associates in specific distribution activities to help achieve established customer demands
• Will train new and existing associates on current Standard Operating Procedures, which includes but is not limited to shipping, receiving, picking, and/or quality control
• Will assist in forklift operation and certification for new and existing associates

Shipping/Receiving Responsibilities

• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments in accordance with the highest possible levels of productivity. Verify required inbound/outbound paperwork with drivers, ensuring that all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• All shipping/receiving/picking functions will be processed as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.

Customer Service

• Responsible for always conducting yourself in a professional manner in appearance and communications.
• May communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.

Quality Control Responsibilities

• Will verify products and/or orders meet quality standards, including reporting any damages or discrepancies. Will stack, package, shrink wrap, and label product(s)
• The quality control functions include but are not limited to using the appropriate documentation to ensure all product and/or orders are received or shipped correctly, and accurately picked
• All quality control functions will be processed as defined by the Standard Operating Procedures.
• Reports inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participates in quality meetings.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. DSV reserves the right to defer or close a vacancy at any time.